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Dear Valued Customer,

We are committed to making your banking experience at Hong Leong Bank Berhad a rewarding one. We believe that the best way to serve our customers is to listen to them. We welcome your feedback and ideas.

Important :

  1. Please do not include confidential account information. For account related inquiries or requests, please log on to Hong Leong Online and send us a secured message through Messages > Compose Message.
  2. Alternatively, please call our Hong Leong Contact Center at +603 7626 8899 to speak to our Customer Relationship Officer.
  3. Kindly be informed that the Bank shall revert within two (2) working days for normal enquiries/requests and four (4) working days for complaints from the date of submission (cut off time: 3pm)
Title*   Mr Mrs Miss Ms
Name* :
Account No. / IC No.  
E-Mail* :
Telephone* :
Subject* :
Details* :


Should you experience any dissatisfaction of our services rendered, kindly click here to find out how you can highlight to us.

Note :
You may now enjoy the convenience updating your correspondence address and contact number for your Credit Card by calling Hong Leong Contact Center at 03-7626 8899.