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Hong Leong Bank

GSC-Hong Leong Gold & Platinum Credit Card

GSC-Hong Leong Credit Card, the ultimate movie card. Enjoy 50% discounts up to RM100, subsequently up to 10% discounts on your movie tickets purchase at all GSC outlets.

Q1.
What is a GSC-Hong Leong Credit Card?
  GSC- Hong Leong Credit Card is a co-branded card between GSC and Hong Leong Bank offering movie privileges at GSC cinemas nationwide.
Q2.
Will I automatically be signed up as a GSC website member once my GSC-Hong Leong Credit Card is approved?
  You will need to sign up personally as a GSC website member via www.gsc.com.my.
Q3.
What should I do if I forget my Login ID and/or password for the GSC website?
  If you have forgotten your User ID, you will need to re-register yourself. However, if you have forgotten your password, you can retrieve it by clicking on "Password Retrieval" and follow the instructions.
Q4.
Is it compulsory for GSC-Hong Leong Credit Cardholders to sign up as a GSC website member?
  Yes, in order to check your Bonus Value balance in your Credit Card and enjoy GSC e-payment ticketing facility.
Q5.
I am a new GSC-Hong Leong Credit Cardholder, how do I go about registering myself as a GSC website member?
  To register, you must sign up as a GSC website member. Then, click on 'First time login' in the login box. You will be required to fill in a Login ID and your I/C number for verification and data retrieval purposes. Registration completes after the email verification.

If you are an existing GSC website member, you can register yourself by clicking on 'First time login' in the login box.
Q6.
What number should I call for assistance regarding my GSC-Hong Leong credit card?
  You may contact the Hong Leong Bank 24 hours Customer Service Call Centre at 03-2616 1133 (Gold Card line) or 03-2616 1188 (Platinum Card line). Email us at cs.cardcentre@hlbb.hongleong.com.my, fax in to 03-2697 4388 / or 03-2698 9136 or write in to the following address:
Hong Leong Bank Customer Service
Level 3A, Tower A, PJ City Development,
15A, Jalan 219,Section 51A,
46100 Petaling Jaya, Selangor.
Q7.
I have just received my GSC-Hong Leong Credit Card, how do I activate my card?
  Please call the Hong Leong Bank 24 hours Call Centre at 03-2616 1133 to activate your GSC- Hong Leong Credit Card in order to enjoy the offers.
Q8.
How can I sign up as a GSC-Hong Leong Credit Card website member?
  You can log on to www.gsc.com.my to sign up as a GSC- Hong Leong Credit Card website member. As a member, you will be able to check your Bonus Value balance online.
Q9.
If I lose my GSC-Hong Leong Credit Card, who do I contact?
  You have to immediately report the lost card to our Customer Service at 03-2616 1133. If there is a police report, the RM50 card replacement fee will be waived.
Q10.
I have just received my first GSC-Hong Leong Credit Card statement. Where can I make the payment?
  Payment can be made via cash or cheque at:
  • Any Hong Leong Bank branches;
  • Any Hong Leong Bank cash or cheque deposit machines;
  • Any Hong Leong Bank Automated Teller Machines (ATM);
  • Cheque payments to "EBB CC for (Name of Principal cardholder)" using the self-addressed envelope enclosed with the statement;
  • Any Interbank GIRO Payment (IBG)
  • Funds transfer through Hong Leong Savings/Current Account via Internet Banking;
  • Funds transfer from Hong Leong Savings/Current Account via Phone Banking.
Q11.
What should I do if I do not receive my monthly credit card statement?
  Please call Hong Leong Bank 24 hours Customer Service Call Centre at 03-2616 1133.
Q12.
Can I view my GSC-Hong Leong Credit Card transaction details online?
 

You may view your GSC - Hong Leong Credit Card transaction details through online banking or e-statement.

  Click here for more general enquiries.
Benefits at GSC Cinemas
Q1.
Does the "Annual Fee Waiver for Life" promotion apply to the GSC-Hong Leong Credit Card?
 

Both you and your Supplementary cardholders will automatically enjoy a waiver on your annual fee with a minimum swipe of 1 transaction within 45 days from the card issuance date. Subsequent year annual fees will be waived if you spend at least 12 times* on your GSC - Hong Leong Credit Card over the preceding 12 months.

*There is no minimum spend amount required.

If Cardholders fail to meet the minimum number of transactions required over the 12 months, annual fee charges applicable are as follows:

  • Platinum Card: RM300 per year for principal card (RM150 for supplementary card)
  • Gold Card: RM150 per year for principal card (RM75 for supplementary card)
Q2.
What are the discounts given with each purchase of GSC movie tickets?
  The discount given on GSC movie tickets are: -
Cost Per Ticket Discount Entitlement
Below RM 10 RM 0.50 per ticket
RM10 and above RM 1 per ticket
RM 20 and above RM 2 per ticket
RM 40 and above RM 4 per ticket
RM 50 and above RM 5 per ticket
RM 60 and above RM 6 per ticket


Only applicable for normal adult tickets. Not applicable for Wednesday pricing, Student, Handicapped, Senior Citizen, Children and discounted Film Festival tickets

Q3.
Is the movie ticket discount applicable for all types of movie tickets?
  The movie ticket discount is applicable to:
  • Normal adult tickets
  • Gold Class tickets
  • Premiere Class tickets
  • Twin seat tickets (adult)
  • International Screens tickets
  • Digital 3D movie tickets

Note: This discount is only applicable for individual purchases and NOT applicable for purchases of more than 24 movie tickets with the same card on the same day.

The movie ticket discount is NOT applicable to:
  • Student tickets
  • Children tickets
  • Handicapped tickets
  • Senior citizen tickets
  • Wednesday tickets
  • Discounted film festival pricing
  • Hall booking
  • Movie vouchers
Q4.
Am I still entitled for the discount when I purchase movie tickets via the GSC e-payment ticketing system?
  Yes, the discount will still be applicable for purchases via GSC e-payment (online ticketing).
Q5.
What are the other offers tied up with the GSC-Hong Leong Credit Card?
  a) 1 x GSC complimentary ticket (for movies marked with an asterisk (*) upon approval of a principal credit card;
b) 1 x Free small popcorn combo, upon approval of a principal credit card;
c) 5 x 'Buy 1 Free 1' voucher for GSC International Screens movies upon approval of a principal credit card;
d) 1 x 50% discount voucher upon approval of a principal cardholder, valid for GSC F&B outlets (Glitters Café and GSC Signature food and beverage outlets);
e) 10% discount on all concession purchases for the first 3 months. 5% discount on concession purchases thereafter;
f) 15% discount at GSC F&B outlets (Glitters Cafe & GSC Signature food and beverage outlets);
g) 1 x Birthday complimentary ticket to be utilized within the Cardholder's birthday month;
h) Specially assigned ticket lane (at selected GSC cinemas only).
Q6.
Will the other Hong Leong Bank Credit Card benefits be extended to this GSC Hong Leong Credit Card?
  Yes, the GSC- Hong Leong Credit Card has the same features and benefits of a generic Hong Leong Bank Credit Card. Please visit www.hlb.com.my for more details on Hong Leong Bank Credit Card offers & promotions.
Q7.
How do I enjoy my 50% discount on ticket purchases?
  The 50% discount is based on your Bonus Value availability. See Bonus Value calculation table for further clarification.
Q8.
What is Bonus Value? How does it work?
  Bonus Value is an approval gift for all new-to-bank Hong Leong principal Credit Cardholders. Platinum Cardholders are entitled to RM100 and Gold Cardholders are entitled to RM60 worth of Bonus Value. Your Bonus Value allows you to claim up to 50% of your movie ticket purchase amount. Example: The transaction of a Platinum GSC- Hong Leong credit cardholder:
Trans# B/F Balance BV Ticket (s) Purchase Cost per ticket Total Cost 1st Discount (Up to 10%) Payable Amount 2nd Discount (BV) New payable Amt C/F balance BV
1st RM100 2 Gold Class tickets RM60/ticket RM120 RM6/ticket RM108 RM54 RM54 RM46
2nd RM46 10x normal tickets RM12/ticket RM120 RM1/ticket RM110 RM46 RM64 RM0


B/F: Brought Forward
BV: Bonus Value
C/F: Carried Forward

Bonus Value is valid for 6 months only from the credit card approval date. Hong Leong Bank will send an SMS reminder
1 month before your Bonus Value expires.

Bonus Value is redeemable for ALL movie ticket types.

Q9.
Where can I check my Bonus Value balance?
  You can check your Bonus Value balance via the following channels:
  • GSC website (www.gsc.com.my)
  • SMS (There will be a charge of RM0.30 per SMS)
  • Latest transaction receipt at GSC
Q10.
Is the Bonus Value available to supplementary cardholder(s)?
  The Bonus Value is available to the principal cardholders only and it is NOT transferable. Only the principal cardholders can redeem the Bonus Value.
Q11.
Is there an expiry date for the Bonus Value?
  Yes, Bonus Value must be utilised within 6 months from the card approval date or it will be forfeited.
Q12.
Can I redeem my Bonus Value when I buy tickets via the GSC e-payment ticketing system?
  Yes.
Q13.
Can I redeem my Bonus Value when I spend at GSC Concessionaire counters (popcorn/drinks) or GSC F&B outlets?
  No, Bonus Value is only redeemable for movie tickets.
Q14.
When I reserve/purchase movie tickets via the GSC e-payment ticketing system on the GSC website, can I utilise the Bonus Value to pay for the booking fee also?
  Yes.
Q15.
Do I get any reward points from the Bank for the Bonus Value I utilised?
  No.
Q16.
Can I just present my GSC-Hong Leong Credit Card and enjoy the card-related offers at GSC cinemas?
  You must pay for your purchases with your GSC- Hong Leong Credit Card in order to enjoy all the card-related offers at GSC cinemas.
Q17.
Why do I need to wave my credit card twice to pay for my movie tickets? Don't I only need to wave once?
  You need to wave your credit card twice to enjoy the Bonus Value and ticket discount.

Example:

1st Wave: To verify the entitlement for GSC- Hong Leong Credit Card discounts and Bonus Value.
2nd Wave: Make payment for your purchase.
Q18.
It was my first time using the GSC-Hong Leong Credit Card to make payment, but the transaction via Visa Wave Terminal had failed. Why?
  The transaction would not succeed if this is the first transaction of your credit card. To initiate the Wave function, you must swipe / insert your credit card into the normal credit card terminal for the first transaction of your credit card.
Q19.
Is it true that with the GSC-Hong Leong Credit Card, I will get the opportunity to meet up with celebrities?
  Yes. From time to time, cardholders that meet GSC and Hong Leong Group's qualifying criteria and terms & conditions will be invited to be up close and personal with celebrities.
Q20.
How do I know if there is a specially assigned Ticketing Lane at the outlet?
  There will be a signage to indicate "GSC-Hong Leong Credit Card Here". The lane is only available in selected GSC cinemas and will also be utilised for ticket reservation counters or Gold Class counters.
Q21.
How do I get invitations to Movie Premiere / Preview screenings?
  This is subject to GSC and Hong Leong Bank's criteria on the selection of cardholders. All cardholders will be invited via SMS beforehand. This benefit is only applicable for principal cardholders.
Q22.
Are these Premiere / Preview invites transferable?
  Yes, these invitations can be transferred to family members and friends.
Q23.
Will my supplementary cardholder(s) enjoy ALL the benefits as well?
  The offers applicable to Supplementary cardholder(s) are: -
  • Specially assigned Ticketing Lane
  • Up to 10% discount on normal adult ticket purchase*
  • Up to 10% discount (first 3 months) and 5% discount on all concession items*
  • Up to 15% discount when you dine in GSC Glitters Café and F&B outlets*.
Other offers are not applicable and neither can it be transferable to Supplementary cardholder.
*Terms & conditions apply.

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