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| 1) Definition
Hong Leong Club Rewards is a rewards program
offered to its members at the sole discretion of Hong Leong Bank
Berhad ("HLBB"). Under the program, you earn Reward Points
for certain transactions and activities. You can use these Reward
Points to obtain merchant gift or travel certificates, merchandise,
and much more (referred to generally as "Rewards") as
offered in our cardmembers Rewards Catalogue and shall subject to
its terms and conditions. By participating in this program, you
are agreeing to be bound by these Terms and Conditions and any Program
Terms and Conditions.
2) Membership
Membership into Hong Leong Club Rewards
is offered to HLBB customers who hold at least one of the Hong Leong
Club Rewards credit card (other than a credit cardmember under a
corporate package) and is available as follows :
| (a) |
New Applicants : Applicants who apply
for the Hong Leong Club Rewards Credit Card issued with American
Express, MasterCard and/or Visa under the categories of Classic/Gold/Platinum. |
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| (b) |
Existing HLBB Credit Cardmembers*
: The existing credit cardmembers who currently have any American
Express, MasterCard and/or Visa issued by the Bank ("credit
card(s)") under the categories of Classic/Gold/Platinum
shall gain automatically entry into Hong Leong Club Rewards.
(* except Hong Leong Essential Visa Card, Hong Leong Mobile
Credit Card and all existing affinity and co-branded credit
cards.) |
3) Earning Reward Points
(a) Reward Points Programs
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HLBB shall introduce Reward Points
Programs with Program Terms and Conditions from time to time,
and notify customers of the same via website or other forms
of communication, as it deems practicable. |
(b) Reward Points Details
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Reward Points accumulated from credit
card retail purchases transaction and/or other participating
products/services shall be credited into Hong Leong Club Rewards
account and will be reflected in the monthly credit card statement.
Any errors in entries must be notified to Credit Card Centre
in writing within 14 days from the date the statement is received
or deemed to be received, failing which it will be deemed that
the entries are correct and the cardmember accordingly bound. |
(c) Account Status
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Hong Leong Club Rewards : Reward Points
entitlements and Reward Points accumulation require all Credit
Card accounts, banking accounts, facility accounts and Hong
Leong product-accounts to be in good standing, namely, active,
not overdue in payment or exceeded limits, not the subject matter
of dispute or investigation and not cancelled or suspended by
Hong Leong Bank, any Hong Leong company which may be providing
participating products/services or by the Cardmembers themselves.
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4) Validity of Reward Points
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i) |
Reward Points earned in a particular
year are valid for up to three (3) calendar years.
For example: |
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(ii) |
The expiry date of Reward Points
expiring in a particular year shall be the last day of that
year. All the Reward Points must be redeemed prior to their
expiry. |
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(iii) |
The various applicable expiry dates
will be shown in the monthly credit card statement and any
unused points earned and accumulated will NOT be carried forward
upon their expiry. |
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(iv) |
Expired Reward Points cannot be
redeemed. |
5) Reward Points Redemption
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(i) |
The Principal Cardmember is allowed
to combine Reward Points earned from credit card retail purchases
transaction and other participating products/services for
redemption in Hong Leong Club Rewards Catalogue. |
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(ii) |
Reward Points accumulated in the
Principal Cardmember's account will also take into account
Reward Points earned by the Supplementary credit card account
on its retail purchases transaction only. However, accumulated
Reward Points can only be redeemed by the Principal Cardmember.
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| 6) |
Save and except for the variations
set out herein, all other terms and conditions set out in
the Hong Leong Bank Cardmember Agreement and these Hong Leong
Club Rewards Master Terms and Conditions and any Program Terms
and Conditions will apply. |
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| 7) |
In the event of any discrepancy
or inconsistency between the Hong Leong Bank Credit Cardmember
Agreement and these terms, these terms shall prevail. |
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| 8) |
HLB reserves the right at any time
without prior notice to add, remove, alter, modify, change
or vary ("changes") the Hong Leong Club Rewards
program and the Master Terms & Conditions and/or any Program
Terms & Conditions contained herein, wholly or in part
and reserve the right to terminate this Hong Leong Club Rewards
program at its absolute discretion. Any changes to or termination
of the Hong Leong Club Rewards program on the Master Terms
and Conditions or any Program Terms and Conditions shall be
notified to members via www.hlb.com.my or a copy obtained
from Credit Card Centre. |
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| 9) |
In the event of any discrepancy
or dispute in the interpretation of any terms and conditions
contained herein whether in the English Language or Bahasa
Melayu or other versions, if any, the English Language version
shall prevail. |
Hong Leong Club Rewards - Program Terms and Conditions
(to be read together with Hong Leong Club Rewards - Master Terms
and Conditions)
PROGRAM 1
1) Program Period
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Program 1 period runs from 29th
November 2005 to 31st May 2006 inclusive. |
2) Eligibility
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Customers eligible to earn Reward
Points under Program 1 are : |
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(i) |
Existing cardmembers who automatically
gain membership entry into Hong Leong Club Rewards upon launch
on 29th November 2005. |
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(ii) |
New members signed up under Program
1 period. |
3) Rewards Program Participating Products/Services
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Under Program 1, members are eligible
to earn Reward Points on the participating products/services
as follows : |
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(i) |
Credit Card : Reward Points shall
be awarded to retail purchases charged to all Principal and
Supplementary Hong Leong Club Rewards Credit Cards. |
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(ii) |
Other Participating Products/Services
: Reward Points can only be accumulated for all home financing,
car financing and/or One Account signed up till 31st May 2006
where the Principal Hong Leong Club Rewards Cardmember is
also the primary account holder under Hong Leong Bank and/or
Hong Leong Islamic Bank participating products/services. |
4) Reward Scheme
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(i) |
The Hong Leong Club
Rewards program and Reward Points scheme shall be governed
by the Hong Leong Club Rewards Master Terms and Conditions
and this Program Terms and Conditions which may be added to,
varied or removed from time to time at the sole discretion
of the Bank. The Hong Leong Club Rewards Terms and Conditions,
notices and details of any operative Reward Points scheme
will be notified to members by way of notification on the
website www.hlb.com.my or a copy obtained from Credit Card
Centre. |
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(ii) |
Subject to the above, the first
year Reward Points scheme will be as follows |
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Awarding of Reward Points shall commence on
the following month after the month on which the membership
account started or products were taken up (i.e. the month financing/deposit
account opened) whichever is later.
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Credit Card : All Principal and Supplementary
Hong Leong Club Rewards Cardmembers shall earn one Reward Point
for every RM1-00 billed on retail purchases.
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Home financing or car financing : Every Principal
Hong Leong Club Rewards members who is the primary account holder
of any home financing and/or car financing are eligible to earn
0.1 Reward Point per annum for every RM1-00 of the outstanding
financing as at each month end on monthly basis (for 12 consecutive
months).
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One Account : Every Principal Hong Leong Club
Rewards member who is the primary account holder of the One
Account is eligible to earn 0.1 Reward Point per annum for every
RM1-00 in the account. Reward Points shall be awarded based
on the monthly average ledger balance with minimum balances
of RM1,000-00 and above (for 12 consecutive months).
PROGRAM 2A
1) Program Period
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Program 2A period runs from 2nd
October 2006 to 29th June 2007. |
2) Eligibility
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Customers eligible to earn Reward
Points under Program 2A are : |
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(i) |
All existing members |
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(ii) |
New members signed up on or after
2nd October 2006 |
3) Rewards Program Participating Products/Services
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Under Program 2A, members are eligible
to earn Reward Points on the participating products/services
as follows : |
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(i) |
Credit Card : Reward Points shall
be awarded to retail purchases charged to all Principal and
Supplementary Hong Leong Club Rewards Credit Cards. |
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(ii) |
Other Participating Products/Services
: Reward Points can only be accumulated for all new home financing,
One Account, unit trust investments, and/or insurance purchase
on or after 2nd October 2006 where the Principal Hong Leong
Club Rewards Cardmember is also the primary account holder
under Hong Leong Bank Berhad ("HLBB") and/or Hong
Leong Islamic Bank ("HLISB") participating products/services. |
4) Rewards Scheme
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(i) |
The Hong Leong Club Rewards program
and Reward Points scheme shall be governed by the Hong Leong
Club Rewards Master Terms and Conditions and this Program
Terms and Conditions which may be added to, varied or removed
from time to time at the sole discretion of the Bank. The
Hong Leong Club Rewards Terms and Conditions, notices and
details of any operative Reward Points scheme will be notified
to members by way of notification on the website www.hlb.com.my
or a copy obtained from Credit Card Centre. |
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(ii) |
Subject to the above, the Reward
Points scheme for participating products/services taken up
with effective from 2nd October 2006 will be as follows : |
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Awarding of Reward Points shall commence on
the following month after the month of which the membership
account started or products were taken up (i.e. the month new
financing/deposit account opened or the month after month of
new unit trust investments made/insurance taken up) whichever
is later. Allowance is also given to the participating products/services
that are signed up one month before the membership start month.
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Credit Card :
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Home Financing (Term Financing only) :
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Every Principal Hong Leong Club Rewards
Cardmember who signs up new home financing facilities as
the primary account holder is eligible to earn 0.1 Reward
Point for every RM 1-00 facility accepted.
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Reward Points shall be awarded based on
the new term financing amount accepted on 2nd October 2006
to 29th June 2007.
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One Account :
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Every Principal Hong Leong Club Rewards
Cardmember who opens a new Hong Leong One Account as the
primary account holder is eligible to earn 0.1 Reward Point
for every RM 1-00 in the account.
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Reward Points shall be awarded based on
the opening month average ledger balance with minimum balances
of RM1,000-00 and above.
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Reward Points shall be awarded for all new One Account opened between 2 nd October 2006 to 29th June 2007.
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Unit Trust Investments (Equity Funds only) :
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Every Principal Hong Leong Club Rewards
Cardmember who invests in new participating equity fund(s)
as the registered primary account holder is eligible to
earn 0.1 Reward Point for every RM 1-00 invested.
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Reward Points shall be awarded based on
new investment amount for every qualified transaction.
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Qualified transaction refers to new unit
trust invested and allocated using the following investment
modes : cash, regular saving plan, EPF, credit card, and
online purchase.
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Transaction types that are not eligible
for Reward Points are bonus issue, dividend, external transfer
in, internal switch in, internal switch out, redemption,
and cooling off.
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Employee(s), agent(s), and dealer(s) of
Hong Leong Bank Berhad are not eligible to earn Reward Points.
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Reward Points shall be awarded for all new Unit Trust invested between 2 nd October 2006 to 29 thJune 2007.
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Insurance Products (Life Insurance only) :
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Every Principal Hong Leong Club Rewards
Cardmember who takes up new participating life insurance
product(s) as the policy owner is eligible to earn 0.1 Reward
Point for every RM 1-00 premium paid.
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Reward Points shall be awarded based on
24 months appropriated premium collected by Hong Leong Assurance
Berhad from the policy issuance date.
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To qualify for Reward Points, the policy
must be in force and not lapsed, cancelled, surrendered,
pending under Automated Premium Loan, or any major claims.
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Reward Points shall be awarded for all new Life Insurance policy signed up between 2 nd October 2006 to 29th June 2007.
PROGRAM 2B
1) Program Period: Program 2B runs from 2 nd October 2006 until a date to be notified.
2) Eligibility
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Customers eligible to earn Reward Points under Program 2B are: |
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(i) |
All existing members |
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(ii) |
New members signed up on or after 2 nd October 2006 |
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(iii) |
Members must be of Priority Banking status to earn Reward Points from the increase in total aggregate balances of One Account/s, Home financing/s, and Unit Trust/s |
3) Rewards Program Participating Products/Services
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Under Program 2B, members are eligible to earn Reward Points on the participating products/services as follows |
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(i) |
Credit Card : Reward Points shall be awarded to retail purchases charged to all Principal and Supplementary Hong Leong Club Rewards Credit Cards. |
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(ii) |
Other Participating Products/Services : Reward Points can only be accumulated base on total increase in balances from previous anniversary month for Home financing/s, Unit Trust/s, and One Account/s where the Principal Hong Leong Club Rewards Cardmember is also the primary account holder under Hong Leong Bank Berhad ("HLBB") and/or Hong Leong Islamic Bank ("HLISB") participating products/services. |
4) Membership Anniversary
- Membership Anniversary is based on your Hong Leong Club Rewards membership joining month.
- All Hong Leong Club Rewards members who joined before 2 nd October 2006, your membership anniversary month will be September of every year.
- All Hong Leong Club Rewards members joined on 2 nd October 2006 onwards, your membership anniversary month will be on the joining month of every year (eg: if you joined in November 2006, your anniversary is November of every year)
5) Rewards Scheme
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(i) |
The Hong Leong Club Rewards program and Reward Points scheme shall be governed by the Hong Leong Club Rewards Master Terms and Conditions and this Program Terms and Conditions which may be added to, varied or removed from time to time at the sole discretion of the Bank. The Hong Leong Club Rewards Terms and Conditions, notices and details of any operative Reward Points scheme will be notified to members by way of notification on the website www.hlb.com.my or a copy obtained from Credit Card Centre. |
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(ii) |
Subject to the above, the Reward Points scheme for participating products/services taken up with effective from 2nd October 2006 will be as follows : |
- Awarding of Reward Points shall commence on the following month after the month of which the membership account started or products were taken up (i.e. the month new financing/deposit account opened or the month after month of new unit trust investments made/insurance taken up) whichever is later. Allowance is also given to the participating products/services that are signed up one month before the membership start month.
- Credit Card:
- All Principal and Supplementary Hong Leong Club Rewards Cardmembers shall earn one Reward Point for every RM1-00 billed on retail purchases.
- Home Financing (Term Financing only):
- Every Principal Hong Leong Club Rewards Cardmember who signs up new home financing facilities as the primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 facility accepted.
- Reward Points shall be awarded for all new term financing accepted between 2 nd October 2006 to 29th June 2007.
- One Account:
- Every Principal Hong Leong Club Rewards Cardmember who opens a new Hong Leong One Account as the primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 in the account.
- Reward Points shall be awarded based on the opening month average ledger balance with minimum balances of RM1,000-00 and above.
- Reward Points shall be awarded for all new One Account opened between 2 nd October 2006 to 29th June 2007.
- Unit Trust Investments (Equity Funds only):
- Every Principal Hong Leong Club Rewards Cardmember who invests in new participating equity fund(s) as the registered primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 invested.
- Reward Points shall be awarded based on new investment amount for every qualified transaction.
- Qualified transaction refers to new unit trust invested and allocated using the following investment modes : cash, regular saving plan, EPF, credit card, and online purchase.
- Transaction types that are not eligible for Reward Points are bonus issue, dividend, external transfer in, internal switch in, internal switch out, redemption, and cooling off.
- Employee(s), agent(s), and dealer(s) of Hong Leong Bank Berhad are not eligible to earn Reward Points.
- Reward Points shall be awarded for all new Unit Trust invested between 2 nd October 2006 to 29th June 2007.
- Insurance Products (Life Insurance only):
- Every Principal Hong Leong Club Rewards Cardmember who takes up new participating life insurance product(s) as the policy owner is eligible to earn 0.1 Reward Point for every RM 1-00 premium paid.
- Reward Points shall be awarded based on 24 months appropriated premium collected by Hong Leong Assurance Berhad from the policy issuance date.
- To qualify for Reward Points, the policy must be in force and not lapsed, cancelled, surrendered, pending under Automated Premium Loan, or any major claims.
- Reward Points shall be awarded for all new Life Insurance policy signed up between 2 nd October 2006 to 29th June 2007.
- Private and Priority Banking Customers:
- Every Principal Hong Leong Club Rewards Cardmember who is also Hong Leong Private and Priority Banking customer shall be entitled to receive additional 0.1 Reward Point for every RM1-00 increased footings on membership anniversary.
- Increased footings refers to increased in aggregate balances of Home financing/s, One Account and Unit Trust on the membership anniversary.
- Increased footings is based on the differences of the latest anniversary month aggregate balances and the last anniversary month aggregate balances.
- The Home financing/s is referring to the housing loan and the term loan portion only.
- The One Account/s is referring to both Islamic and Conventional One Account.
- The Unit Trust/s is referring Equities Funds only.
- Aggregate balances refers to month end balance position of the membership anniversary month as follows :
- Home financing/s
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Month end outstanding balance |
- One Account/s
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Month average ledger balance |
- Unit Trust/s
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Month end outstanding balance |
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