Hong Leong Club Rewards Catalogue 2009-2010 Terms & Conditions
 
     
   
1) Definition

Hong Leong Club Rewards is a rewards program offered to its members at the sole discretion of Hong Leong Bank Berhad ("HLBB"). Under the program, you earn Reward Points for certain transactions and activities. You can use these Reward Points to obtain merchant gift or travel certificates, merchandise, and much more (referred to generally as "Rewards") as offered in our cardmembers Rewards Catalogue and shall subject to its terms and conditions. By participating in this program, you are agreeing to be bound by these Terms and Conditions and any Program Terms and Conditions.

2) Membership

Membership into Hong Leong Club Rewards is offered to HLBB customers who hold at least one of the Hong Leong Club Rewards credit card (other than a credit cardmember under a corporate package) and is available as follows :

(a) New Applicants : Applicants who apply for the Hong Leong Club Rewards Credit Card issued with American Express, MasterCard and/or Visa under the categories of Classic/Gold/Platinum.
   
(b) Existing HLBB Credit Cardmembers* : The existing credit cardmembers who currently have any American Express, MasterCard and/or Visa issued by the Bank ("credit card(s)") under the categories of Classic/Gold/Platinum shall gain automatically entry into Hong Leong Club Rewards.
(* except Hong Leong Essential Visa Card, Hong Leong Mobile Credit Card and all existing affinity and co-branded credit cards.)

3) Earning Reward Points

(a) Reward Points Programs

  HLBB shall introduce Reward Points Programs with Program Terms and Conditions from time to time, and notify customers of the same via website or other forms of communication, as it deems practicable.

(b) Reward Points Details

  Reward Points accumulated from credit card retail purchases transaction and/or other participating products/services shall be credited into Hong Leong Club Rewards account and will be reflected in the monthly credit card statement. Any errors in entries must be notified to Credit Card Centre in writing within 14 days from the date the statement is received or deemed to be received, failing which it will be deemed that the entries are correct and the cardmember accordingly bound.

(c) Account Status

  Hong Leong Club Rewards : Reward Points entitlements and Reward Points accumulation require all Credit Card accounts, banking accounts, facility accounts and Hong Leong product-accounts to be in good standing, namely, active, not overdue in payment or exceeded limits, not the subject matter of dispute or investigation and not cancelled or suspended by Hong Leong Bank, any Hong Leong company which may be providing participating products/services or by the Cardmembers themselves.

4) Validity of Reward Points

  i) Reward Points earned in a particular year are valid for up to three (3) calendar years.
For example:
 
Year
 
Reward Points Accumulation
 
Reward Points Expiry
 
2005
 
Up to 31 December 2005
 
31 December 2007
 
2006
 
1 January - 31 December 2006
 
31 December 2008
 
2007
 
1 January - 31 December 2007
 
31 December 2009

  (ii) The expiry date of Reward Points expiring in a particular year shall be the last day of that year. All the Reward Points must be redeemed prior to their expiry.
     
  (iii) The various applicable expiry dates will be shown in the monthly credit card statement and any unused points earned and accumulated will NOT be carried forward upon their expiry.
     
  (iv) Expired Reward Points cannot be redeemed.

5) Reward Points Redemption

  (i) The Principal Cardmember is allowed to combine Reward Points earned from credit card retail purchases transaction and other participating products/services for redemption in Hong Leong Club Rewards Catalogue.
     
  (ii) Reward Points accumulated in the Principal Cardmember's account will also take into account Reward Points earned by the Supplementary credit card account on its retail purchases transaction only. However, accumulated Reward Points can only be redeemed by the Principal Cardmember.

 
6) Save and except for the variations set out herein, all other terms and conditions set out in the Hong Leong Bank Cardmember Agreement and these Hong Leong Club Rewards Master Terms and Conditions and any Program Terms and Conditions will apply.
   
7) In the event of any discrepancy or inconsistency between the Hong Leong Bank Credit Cardmember Agreement and these terms, these terms shall prevail.
   
8) HLB reserves the right at any time without prior notice to add, remove, alter, modify, change or vary ("changes") the Hong Leong Club Rewards program and the Master Terms & Conditions and/or any Program Terms & Conditions contained herein, wholly or in part and reserve the right to terminate this Hong Leong Club Rewards program at its absolute discretion. Any changes to or termination of the Hong Leong Club Rewards program on the Master Terms and Conditions or any Program Terms and Conditions shall be notified to members via www.hlb.com.my or a copy obtained from Credit Card Centre.
   
9) In the event of any discrepancy or dispute in the interpretation of any terms and conditions contained herein whether in the English Language or Bahasa Melayu or other versions, if any, the English Language version shall prevail.

Hong Leong Club Rewards - Program Terms and Conditions
(to be read together with Hong Leong Club Rewards - Master Terms and Conditions)

PROGRAM 1

1) Program Period

  Program 1 period runs from 29th November 2005 to 31st May 2006 inclusive.

2) Eligibility

  Customers eligible to earn Reward Points under Program 1 are :

  (i) Existing cardmembers who automatically gain membership entry into Hong Leong Club Rewards upon launch on 29th November 2005.
     
  (ii) New members signed up under Program 1 period.

3) Rewards Program Participating Products/Services

  Under Program 1, members are eligible to earn Reward Points on the participating products/services as follows :

  (i) Credit Card : Reward Points shall be awarded to retail purchases charged to all Principal and Supplementary Hong Leong Club Rewards Credit Cards.
     
  (ii) Other Participating Products/Services : Reward Points can only be accumulated for all home financing, car financing and/or One Account signed up till 31st May 2006 where the Principal Hong Leong Club Rewards Cardmember is also the primary account holder under Hong Leong Bank and/or Hong Leong Islamic Bank participating products/services.

4) Reward Scheme

  (i) The Hong Leong Club Rewards program and Reward Points scheme shall be governed by the Hong Leong Club Rewards Master Terms and Conditions and this Program Terms and Conditions which may be added to, varied or removed from time to time at the sole discretion of the Bank. The Hong Leong Club Rewards Terms and Conditions, notices and details of any operative Reward Points scheme will be notified to members by way of notification on the website www.hlb.com.my or a copy obtained from Credit Card Centre.
     
  (ii) Subject to the above, the first year Reward Points scheme will be as follows
  • Awarding of Reward Points shall commence on the following month after the month on which the membership account started or products were taken up (i.e. the month financing/deposit account opened) whichever is later.

  • Credit Card : All Principal and Supplementary Hong Leong Club Rewards Cardmembers shall earn one Reward Point for every RM1-00 billed on retail purchases.

  • Home financing or car financing : Every Principal Hong Leong Club Rewards members who is the primary account holder of any home financing and/or car financing are eligible to earn 0.1 Reward Point per annum for every RM1-00 of the outstanding financing as at each month end on monthly basis (for 12 consecutive months).

  • One Account : Every Principal Hong Leong Club Rewards member who is the primary account holder of the One Account is eligible to earn 0.1 Reward Point per annum for every RM1-00 in the account. Reward Points shall be awarded based on the monthly average ledger balance with minimum balances of RM1,000-00 and above (for 12 consecutive months).

 


PROGRAM 2A

1) Program Period

  Program 2A period runs from 2nd October 2006 to 29th June 2007.

2) Eligibility

  Customers eligible to earn Reward Points under Program 2A are :

  (i) All existing members
     
  (ii) New members signed up on or after 2nd October 2006

3) Rewards Program Participating Products/Services

  Under Program 2A, members are eligible to earn Reward Points on the participating products/services as follows :

  (i) Credit Card : Reward Points shall be awarded to retail purchases charged to all Principal and Supplementary Hong Leong Club Rewards Credit Cards.
     
  (ii) Other Participating Products/Services : Reward Points can only be accumulated for all new home financing, One Account, unit trust investments, and/or insurance purchase on or after 2nd October 2006 where the Principal Hong Leong Club Rewards Cardmember is also the primary account holder under Hong Leong Bank Berhad ("HLBB") and/or Hong Leong Islamic Bank ("HLISB") participating products/services.

4) Rewards Scheme

  (i) The Hong Leong Club Rewards program and Reward Points scheme shall be governed by the Hong Leong Club Rewards Master Terms and Conditions and this Program Terms and Conditions which may be added to, varied or removed from time to time at the sole discretion of the Bank. The Hong Leong Club Rewards Terms and Conditions, notices and details of any operative Reward Points scheme will be notified to members by way of notification on the website www.hlb.com.my or a copy obtained from Credit Card Centre.
     
  (ii) Subject to the above, the Reward Points scheme for participating products/services taken up with effective from 2nd October 2006 will be as follows :
  • Awarding of Reward Points shall commence on the following month after the month of which the membership account started or products were taken up (i.e. the month new financing/deposit account opened or the month after month of new unit trust investments made/insurance taken up) whichever is later. Allowance is also given to the participating products/services that are signed up one month before the membership start month.

  • Credit Card :
    • All Principal and Supplementary Hong Leong Club Rewards Cardmembers shall earn one Reward Point for every RM1-00 billed on retail purchases.

  • Home Financing (Term Financing only) :
    • Every Principal Hong Leong Club Rewards Cardmember who signs up new home financing facilities as the primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 facility accepted.
    • Reward Points shall be awarded based on the new term financing amount accepted on 2nd October 2006 to 29th June 2007.

  • One Account :
    • Every Principal Hong Leong Club Rewards Cardmember who opens a new Hong Leong One Account as the primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 in the account.
    • Reward Points shall be awarded based on the opening month average ledger balance with minimum balances of RM1,000-00 and above.
    • Reward Points shall be awarded for all new One Account opened between 2 nd October 2006 to 29th June 2007.

  • Unit Trust Investments (Equity Funds only) :
    • Every Principal Hong Leong Club Rewards Cardmember who invests in new participating equity fund(s) as the registered primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 invested.
    • Reward Points shall be awarded based on new investment amount for every qualified transaction.
    • Qualified transaction refers to new unit trust invested and allocated using the following investment modes : cash, regular saving plan, EPF, credit card, and online purchase.
    • Transaction types that are not eligible for Reward Points are bonus issue, dividend, external transfer in, internal switch in, internal switch out, redemption, and cooling off.
    • Employee(s), agent(s), and dealer(s) of Hong Leong Bank Berhad are not eligible to earn Reward Points.
    • Reward Points shall be awarded for all new Unit Trust invested between 2 nd October 2006 to 29 thJune 2007.

  • Insurance Products (Life Insurance only) :
    • Every Principal Hong Leong Club Rewards Cardmember who takes up new participating life insurance product(s) as the policy owner is eligible to earn 0.1 Reward Point for every RM 1-00 premium paid.
    • Reward Points shall be awarded based on 24 months appropriated premium collected by Hong Leong Assurance Berhad from the policy issuance date.
    • To qualify for Reward Points, the policy must be in force and not lapsed, cancelled, surrendered, pending under Automated Premium Loan, or any major claims.
    • Reward Points shall be awarded for all new Life Insurance policy signed up between 2 nd October 2006 to 29th June 2007.

 

PROGRAM 2B

1)  Program Period: Program 2B runs from 2 nd October 2006 until a date to be notified.

2)  Eligibility

  Customers eligible to earn Reward Points under Program 2B are:

  (i) All existing members
     
  (ii) New members signed up on or after 2 nd October 2006
     
  (iii) Members must be of Priority Banking status to earn Reward Points from the increase in total aggregate balances of One Account/s, Home financing/s, and Unit Trust/s

3)  Rewards Program Participating Products/Services

  Under Program 2B, members are eligible to earn Reward Points on the participating products/services as follows

  (i) Credit Card : Reward Points shall be awarded to retail purchases charged to all Principal and Supplementary Hong Leong Club Rewards Credit Cards.
     
  (ii) Other Participating Products/Services : Reward Points can only be accumulated base on total increase in balances from previous anniversary month for Home financing/s, Unit Trust/s, and One Account/s where the Principal Hong Leong Club Rewards Cardmember is also the primary account holder under Hong Leong Bank Berhad ("HLBB") and/or Hong Leong Islamic Bank ("HLISB") participating products/services.

4)  Membership Anniversary

  • Membership Anniversary is based on your Hong Leong Club Rewards membership joining month.
  • All Hong Leong Club Rewards members who joined before 2 nd October 2006, your membership anniversary month will be September of every year.
  • All Hong Leong Club Rewards members joined on 2 nd October 2006 onwards, your membership anniversary month will be on the joining month of every year (eg: if you joined in November 2006, your anniversary is November of every year)

5) Rewards Scheme

  (i) The Hong Leong Club Rewards program and Reward Points scheme shall be governed by the Hong Leong Club Rewards Master Terms and Conditions and this Program Terms and Conditions which may be added to, varied or removed from time to time at the sole discretion of the Bank. The Hong Leong Club Rewards Terms and Conditions, notices and details of any operative Reward Points scheme will be notified to members by way of notification on the website www.hlb.com.my or a copy obtained from Credit Card Centre.
     
  (ii) Subject to the above, the Reward Points scheme for participating products/services taken up with effective from 2nd October 2006 will be as follows :
  • Awarding of Reward Points shall commence on the following month after the month of which the membership account started or products were taken up (i.e. the month new financing/deposit account opened or the month after month of new unit trust investments made/insurance taken up) whichever is later. Allowance is also given to the participating products/services that are signed up one month before the membership start month.

  • Credit Card:
    • All Principal and Supplementary Hong Leong Club Rewards Cardmembers shall earn one Reward Point for every RM1-00 billed on retail purchases.

  • Home Financing (Term Financing only):
    • Every Principal Hong Leong Club Rewards Cardmember who signs up new home financing facilities as the primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 facility accepted.
    • Reward Points shall be awarded for all new term financing accepted between 2 nd October 2006 to 29th June 2007.

  • One Account:
    • Every Principal Hong Leong Club Rewards Cardmember who opens a new Hong Leong One Account as the primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 in the account.
    • Reward Points shall be awarded based on the opening month average ledger balance with minimum balances of RM1,000-00 and above.
    • Reward Points shall be awarded for all new One Account opened between 2 nd October 2006 to 29th June 2007.

  • Unit Trust Investments (Equity Funds only):
    • Every Principal Hong Leong Club Rewards Cardmember who invests in new participating equity fund(s) as the registered primary account holder is eligible to earn 0.1 Reward Point for every RM 1-00 invested.
    • Reward Points shall be awarded based on new investment amount for every qualified transaction.
    • Qualified transaction refers to new unit trust invested and allocated using the following investment modes : cash, regular saving plan, EPF, credit card, and online purchase.
    • Transaction types that are not eligible for Reward Points are bonus issue, dividend, external transfer in, internal switch in, internal switch out, redemption, and cooling off.
    • Employee(s), agent(s), and dealer(s) of Hong Leong Bank Berhad are not eligible to earn Reward Points.
    • Reward Points shall be awarded for all new Unit Trust invested between 2 nd October 2006 to 29th June 2007.

  • Insurance Products (Life Insurance only):
    • Every Principal Hong Leong Club Rewards Cardmember who takes up new participating life insurance product(s) as the policy owner is eligible to earn 0.1 Reward Point for every RM 1-00 premium paid.
    • Reward Points shall be awarded based on 24 months appropriated premium collected by Hong Leong Assurance Berhad from the policy issuance date.
    • To qualify for Reward Points, the policy must be in force and not lapsed, cancelled, surrendered, pending under Automated Premium Loan, or any major claims.
    • Reward Points shall be awarded for all new Life Insurance policy signed up between 2 nd October 2006 to 29th June 2007.

  • Private and Priority Banking Customers:
    • Every Principal Hong Leong Club Rewards Cardmember who is also Hong Leong Private and Priority Banking customer shall be entitled to receive additional 0.1 Reward Point for every RM1-00 increased footings on membership anniversary.
    • Increased footings refers to increased in aggregate balances of Home financing/s, One Account and Unit Trust on the membership anniversary.
    • Increased footings is based on the differences of the latest anniversary month aggregate balances and the last anniversary month aggregate balances.
    • The Home financing/s is referring to the housing loan and the term loan portion only.
    • The One Account/s is referring to both Islamic and Conventional One Account.
    • The Unit Trust/s is referring Equities Funds only.
    • Aggregate balances refers to month end balance position of the membership anniversary month as follows :
  • Home financing/s
  • : Month end outstanding balance
  • One Account/s
  • : Month average ledger balance
  • Unit Trust/s
  • : Month end outstanding balance