|
|
| 1. |
What are the steps involved
in applying for a loan online?
|
| |
There
are 5 steps involved to apply online. The steps are listed
below with some descriptions.
|
|
Step
1: Set Up Profile |
| |
This is where
you provide your email and name plus other relevant
details to set up a profile (create an account) in the
online loan application. With this profile, you can
check your loan status online and apply for another
loan without keying in your particulars again. |
| |
|
|
|
Step
2: Your Vehicle Information |
| |
Provide Hong Leong
Bank with the information of the car you want to purchase,
as well as the loan term and amount. |
| |
|
|
|
Step
3: Applicant Personal Information |
| |
Details of yourself,
examples are home address, contact information, etc. |
| |
|
|
|
Step
4: Applicant Employment Information |
| |
Your employment
details, whether you are under employment, or having
your own business, or unemployed. Details of income
earned, start date of employment/business, etc is required
here. |
|
|
| |
|
|
|
*Step
5: Any other Information? |
| |
In the Auto Loan
payment Calculator, please ensure that loan margin guide
is hyperlinked to the newest terms. |
| |
|
| |
*Guarantor
Information. |
| |
If
you are below 21 years old or are unemployed, we will
need you to provide us with a guarantor. You will be
able to see two additional steps involved which are
Guarantor Personal Information and Guarantor Employment
Information, before the Preview and Submit Step. |
|
| |
|
|
|
| 2. |
How secure is my online
loan application? |
| |
In order
to apply online, your browser must support SSL (Secure Sockets
Layer) protocol (most browsers do). With the SSL protocol,
your application information will be encrypted prior to transfer
to us, thereby providing you with an additional assurance
of privacy and security. |
| |
|
|
|
| 3. |
Will my personal information
be kept confidential? |
| |
We understand
the importance of handling customer's information in a professional
and confidential manner. We know that privacy is an important
element of our customers' confidence in us and we understand
that our customers expect us to retain their personal financial
information responsibly. |
| |
|
|
|
| 4. |
What is special
about Auto Loan Online Application? |
| |
Apart from enabling
Auto loan applications at users' convenience, users will be
delighted with our prompt services, competitive interest rates
and many other benefits. |
| |
|
|
|
| 5. |
Will I face any difficulty
in signing up online? |
| |
Users should
find this Hire Purchase Online Loan Application easy to fill
out. Just complete the loan application form. There are guides
throughout the whole process. |
| |
|
|
|
| 6. |
How do I qualify for the
Auto Loan Online Application? |
| |
Hong Leong
Bank Berhad will evaluate each loan application based on its
merits and demerits. Generally, the approval is based on applicants'
personal resources, repayment capabilities, past payment patterns,
legislative and Hong Leong Bank Berhad's requirements. |
| |
|
|
|
| 7. |
How long does
it take to process an online application? |
| |
All applications will
be given prompt attention and an indicative approval will
be granted within 1 working day or even less if criteria are
met. |
| |
|
|
|
| 8. |
What vehicles do you finance? |
| |
Hong Leong Bank Berhad
will finance all popular passenger motor vehicles and selected
commercial vehicles. |
| |
|
|
|
| 9. |
What is the Loan Term? |
| |
Loan terms
up to 108 months. |
| |
|
|
|
| 10. |
Do I have to purchase
cars from specific dealers? |
| |
No, this
is not necessary. |
| |
|
|
|
| 11. |
What documents do I need
to submit to Hong Leong Bank Berhad? |
| |
You are required to
furnish their personal and income documents (details of documents
needed will be made known upon approval) |
| |
|
|
|
| 12. |
Can I have a co-borrower
on the loan? |
| |
This is prohibited
under the Hire Purchase Act. However, a guarantor can be provided
if required. |
| |
|
|
|
| 13. |
How will I know the status
of my loan application? |
| |
You can check their
car loan application status via the Internet at anytime and
anywhere at you' most convenience. |
| |
|
|
|
| 14. |
How long is the approval
good for? |
| |
Approval
is good for 30 days. However, Hong Leong Bank Berhad reserves
the rights to withdraw the loan approval and/or to vary the
loan terms and conditions without prior notice. |
| |
|
|
|
| 15. |
Is there any hidden fee? |
| |
No. However,
there is a JPJ transfer fee and runner fee, ranging from RM240
to RM300. |
| |
|
|
|
| 16. |
How do I make my monthly
payments? |
| |
Payments can be made
through Online Banking, Interbank GIRO (MEP IBG), Automated
Teller Machine (ATM), Standing Instruction facility, Cash
Deposit Machine, Cheque Deposit Machine or at any of our Hong
Leong Bank branches. |
| |
|
|
|
| 17. |
Is there an auto debit
payment option? |
| |
Successful applicants
may open a Savings Account and maintain a Standing Instruction
(SI) for automatic monthly payments. |
| |
|
