Service Request Forms
SR01 System Administrator & Authorizer User ID & Password Maintenance
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  • Unblock System Administrator & System Authorizer User ID  (still remember password)
  • Reset password for System Administrator & System Authorizer  (generate new password)
SR02 Corporate Profile Maintenance
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  • Change Correspondence Address
  • Change Daily Transaction Limit
  • Change Debiting Account
  • Change Payment Control Option
SR03 Account Maintenance
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  • Link Own Accounts
  • Link Subsidiary Accounts
  • Link Merchant IDs
SR04 Add, Update & Remove System User ID
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  • Add new System Administrator & System Authorizer
  • Update information for existing System Administrator & System Authorizer
  • Remove existing System Administrator & System Authorizer
SR05 Token Maintenance
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  • Replace token
  • Request additional Payment Authorizer's token(s)
SR06 User ID Linking
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  • Link User ID
  • Delink User ID
  • Delete User ID Linking
SR08 HL ConnectFirst FastCollect/-i Maintenance Form
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  • Register HL ConnectFirst FastCollect / ConnectFirst FastCollect-i
  • Change of Collection Account Number For HL ConnectFirst FastCollect / ConnectFirst FastCollect-i

Templates

FF01 Bulk Payment/ Payroll Template
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  • Sample file format in excel
  • Bulk Payment/ Payroll are using the same template
FF02 KWSP Template
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  • Sample file format in excel
FF03 LHDN Template
Download File
  • Sample file format in excel
FF04 SOCSO Template
Download File
  • Sample file format in excel
FF05 LTH Template
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  • Sample file format in excel
FF06 Bulk Payment(Invoice File) Template
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  • Sample file format in excel
  • Bulk Payment format with multiple invoice lines
FF07 Bulk CBFT & Local Payment(Invoice File) Template
Download File
  • Sample file format in excel
  • Bulk CBFT & Local Payment File format with multiple invoice lines