HLB Covid-19 Announcements and Information

HLB Covid-19 Announcements and Information

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Covid-19 Announcements and Information

HLB Customer Financial Relief Plan

Existing Loan/Financing Deferment Program for Individuals and SMEs launched on 1st April 2020

On 1st April 2020, HLB and HLISB introduced the HLB/HLISB Loan/Financing  Deferment Program for eligible individuals and business SME customers, whereby auto deferment of your monthly instalment/payment obligations are offered for 6 months commencing 1st April 2020 to 30th September 2020.

 

Below is a quick summary of the various options that customers have had since the rollout on 1st April 2020 under the HLB/HLISB Loan/Financing Deferment Program:

 

For Customers Who Choose NOT TO PARTICIPATE (OPT OUT)

For Customers Who Choose to PARTICIPATE (OPT IN)

For retail and SME Products:

 

  1. Hire Purchase/Hire Purchase-i
  2. Mortgage/Property Financing-i
  3. Personal Loans/Personal Financing-i
  4. ASB Financing-i
  5. Overdraft/Cashline-i/Share Margin Financing/ Overdraft Secured by Unit Trust
  6. SME Loan/Financing-i
    • Term Loan/Term Financing-i
    • IHP/IHP-i Financing
    • Overdraft/Cashline-i
    • Revolving Credit/Revolving Credit-I
    • Trade/Trade-i Financing

 

For Credit Card customers, please read further below

You have continued to make repayments/payments as usual.

Please continue to make your monthly instalment by the due date.

You have been enjoying the 6-month repayment/payment moratorium.
 

Your next monthly repayment/ payment is due in October 2020.
 

If you wish to know more, please contact us at:

For individual customers

Email: HLonline@hlbb.hongleong.com.my

Phone Number : 03-7626 8899

 

For business customers

Email: sme@hlbb.hongleong.com.my

Phone Number : 03-7626 8899

Standing Instructions (SI): please note

  1. If you wish to set up a standing instruction via HLB Connect for your monthly instalments, please click here for a step by step guide.

Actions Needed By 1 October 2020:

  1. For customers who had a Standing Instruction before the moratorium, the bank will automatically reinstate the Standing Instruction. Please make sure that you have sufficient funds in the savings/current account by the due date to cover the payment.
  2. For those customers who had a Standing Instruction with another bank (not with HLB/HLISB), please contact your bank to ensure that the SI is re-instated before the October payment date.
  3. If you wish to set up a standing instruction via HLB Connect for your monthly instalments, please click here for a step by step guide.

 

Find Out More

To find out more on the HLB/HLISB Loans/Financing Deferment Program launched on the 1st April 2020, click on the related Frequently Asked Questions listed below:

  • Hire Purchase/Hire Purchase-i
  • Personal Loan/Personal Financing-i
  • Property Loan / Financing-i
  • ASB Financing-i
  • Credit Cards
  • SME Loan / Financing-i
  • Overdraft / Cashline-i | Share Margin Financing | Overdraft Secured by Unit Trust

NOTE: The program expires (will end) on 30th September 2020.

For enquiries, connect with us online or drop by your nearest Hong Leong Bank Branch.


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