How to use your PIN-enabled
card at retail outlets?

Advantages of using a
PIN-enabled card

Do you have your 6-digit PIN enabled card?

ACTIVATE YOUR CREDIT CARD
AND CHANGE PIN

Credit Card activation and PIN change

Get your new PIN-enabled card, activate it, and change your PIN.

CHANGE YOUR
DEBIT CARD

Change to the new PIN-enabled card

Note: The 6-digit PIN that you use to perform ATM transactions is the same PIN to authorise payments at retail outlets

Enable your Debit Card for overseas retail purchase

Hong Leong Bank Debit Card:
Can be changed at Hong Leong Bank branches only.

Hong Leong Mach Debit Card:
Can be changed at both Hong Leong Bank or Mach branches.

Your card is ready to be used

ACTION	CREDIT CARD	DEBIT CARD/i
PIN change	1. HLBB/ HLISB/ Mach ATM 2. Hong Leong Connect 3. PIN/pad at branch	1. HLBB/ HLISB/ Mach ATM 2. Hong Leong Connect 3. PIN/pad at branch
Reset PIN (For forgotten PIN only)	1. Hong Leong Connect 2. Contact Center	1. Hong Leong Connect 2. HLBB/ HLISB branch

Did You Know?

Fraud Prevention

PIN usage can help protect against fraud due to lost or stolen cards, as PIN is required to complete a transaction.

Contactless Card

Your contactless card will only work
when the card is within 4cm
of the card reader.

Convenience

Flexibility to change your PIN without
hassle at the ATM or online
via Hong Leong Connect.

USING YOUR PIN-ENABLED CARD

How to use your PIN-enabled card at retail outlets?

Advantages of using a PIN-enabled card