HL Connect BIZ e-Inquiry Module Monthly Fee

• HL Connect BIZ e-Payment module monthly subscription fee and one Token fee waiver is only applicable to new to HL Connect BIZ SME/SMI customers
• Additional or subsequent tokens will be charged RM50 per unit accordingly.
• Annual Token Maintenance Fees of RM10 will be charged on the following year.
• All transaction charges and other fees apply.

Q: Who is affected by this charging of e-Inquiry module effective 1 Feb 2017?

A: All customers including those categorized under SME/SMI who have been enjoying the Hong Leong Connect BIZe-Inquiry module at no monthly charge will be charged RM30 monthly subscription fees beginning 1 Feb 2017.

Q: I have not been charged for Inquiry module since beginning of 2015. Will I be charged for the service in 2017?

A: Yes, beginning 1 Feb 2017, we will be charging for subscription to the Inquiry module.

Q: I do not want to be charged for using the e-Inquiry module? How can you help?

A: For SME/ SMI customers, subscription to the e-Payment Module is still FOC. It includes all features of the e-Inquiry module plus the ability to transact online. The waiver of charges include :

• No monthly subscription fee
• 1 complimentary token (for approving of online transactions, worth RM50)
• Normal transaction charges will still apply
  

Please download the necessary documents from www.hlb.com.my/docs

Kindly note that you will be charged RM10 annually for the license fee of the token. And if you need more than 1 token (more than 1 payment authorizer in your company), you will be charged RM50 for each token)