Frequently Asked Questions - The Store & Pacific Cards

The Store & Pacific Cards

Q: Can the Cardholder still redeem the Cash Rebate or Gift Voucher without the Credit Card?

A: No, the Cash Rebate or Gift Voucher can only be redeemed WITH the Credit Card

 

 

Q: What happen to those Cash Rebate not redeemed (meaning not converted to Gift Voucher)?

A: For the Cash Rebate not redeemed, it will be transferred to next month accumulation

 

 

Q: What is the charges for monthly statement?

A: RM5 will be charged to the cardholders who opt for both e-statement & physical monthly statements

 

 

Q: What about the The Store/Pacific Reward Points?

A: The Store/Pacific co-branded card are not given the The Store/Pacific Reward Points because we have given Cash Rebate instead.

 

 

Q: How can Cardholders check their Cash Rebate amount?

A: Cardholders can check for their Cash Rebate balances on their The Store/Pacific Credit Card monthly statements.

 

 

Q: Can the Cardholder redeem the Cash Rebate/Gift Voucher without Credit Card?

A: No, the Cash Rebate/Gift Voucher can only be redeemed WITH Credit Card

For enquiries connect with us online or drop by your nearest Hong Leong Bank Branch.