General FAQ
Service Turnaround Time
Find Hong Leong Bank’s JomPAY service and Cheque Crediting turnaround time here.
HLB Connect Online and Mobile Banking
Register or reset a forgotten username/password, make zero fee payments or transfers, and more.
Security
Understand, be aware of and stay protected from fraud, phishing, malware and ATM skimmers.
E-Statement
We are encouraging customers to opt for e-Statement which is faster, more secure, more convenient and more manageable.
Self Service Terminals
What you need to know about Hong Leong’s ATM services, including security tips.
Interbank GIRO Transfer Schedule
Transfer funds to current / savings, credit card or loan accounts.
Feedback & Complaints
Offer your feedback or submit a complaint to help us improve our services.
Track My Application
Stay updated by tracking your application with just 3 simple steps.
