Service Turnaround Time

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Service Turnaround Time

JomPAY Queries Turnaround Time

Type of Queries
 Turnaround Time for HLB to Respond to Customers
Queries on crediting status Next Business day by 6:00PM
Other Queries
Not require further clarification from other banks
 Within three (3) Business days
Requires further clarification from other banks
 Within seven (7) Business days

For enquiries, connect with us online or drop by your nearest Hong Leong Bank Branch.


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