Hong Leong Bank - General FAQ

General FAQ




Common Reporting Standard (CRS)

 

 

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Service Turnaround Time

Find Hong Leong Bank’s JomPAY service turnaround time here.

 

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Banca Service Guide

 

 

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HLB Connect Online and Mobile Banking

Register or reset a forgotten username/password, make zero fee payments or transfers, and more.

 

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Security

Understand, be aware of and stay protected from fraud, phishing, malware and ATM skimmers.

 

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E-Statement

We are encouraging customers to opt for e-Statement which is faster, more secure, more convenient and more manageable.

 

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Self Service Terminals

What you need to know about Hong Leong’s ATM services, including security tips.

 

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Interbank GIRO Transfer Schedule

Transfer funds to current / savings, credit card or loan accounts.

 

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Feedback & Complaints

Offer your feedback or submit a complaint to help us improve our services.

 

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Track My Application

Stay updated by tracking your application with just 3 simple steps.

 

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Changes to Terms & Conditions of our Products & Services

 

 

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Foreign Exchange Notices

A reminder to our customers.

 

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For enquiries, connect with us online or drop by your nearest Hong Leong Bank Branch.