Frequently Asked Questions - Touch 'n Go Debit Zing Card

Touch 'n Go Debit Zing Card

Q: What is Hong Leong Touch 'n Go Debit Zing Card?

A: The Hong Leong Touch 'n Go Debit Zing Card is a Touch 'n Go Card with an automatic reload feature that is linked to your Hong Leong Current or Savings Account via Hong Leong Debit Card. Every time your Zing Debit Card balance falls below RM50, it will automatically reload RM50 and the amount will be debited from your "Retail Purchase Account" either Hong Leong Savings or Current Account via Hong Leong Debit Card.

 

Q: What is the validity period of the Hong Leong Touch 'n Go Debit Zing Card?

A: Hong Leong Touch 'n Go Debit Zing Card has an estimated lifespan of 64,000 transactions or equivalent to 10 years for very heavy users.

 

Application of Hong Leong Touch 'n Go Debit Zing Card

Q: How can I apply for the Hong Leong Touch 'n Go Debit Zing Card?

A:

  1. Visit any Hong Leong bank branch nearest to you
  2. Bring along your MyKad for verification and open a Current or Savings Account and get a Debit Card instantly. You are automatically qualified to apply for a Hong Leong Touch 'n Go Debit Zing Card

 

Q: How long does it take to receive a Hong Leong Touch 'n Go Debit Zing Card?

A: You will get your Hong Leong Touch 'n Go Debit Zing Card via post within 30 days from your application submission.

 

Report of Loss Card

Q: What should I do if my Hong Leong Touch 'n Go Debit Zing Card is stolen or lost?

A: You can immediately:

  1. Report to Hong Leong Contact Centre at 03-7626 8899 for lost card within Malaysia or overseas. For Priority Banking customers, kindly call the Priority Banking Toll Free Number at 1800-18-9000 for lost card notification to the Bank.
  2. Notification has to be made to the Bank in person or via telephone, telegram, facsimile, e-mail, and confirmation of the same has to be made in writing.

 

Fees & Charges

Click here for the list of fees and charges, or visit any of our branches for further information.

For enquiries, connect with us online or drop by your nearest Hong Leong Bank Branch.