Changes to Terms & Conditions of our Products & Services
Please be informed that the terms and conditions (T&Cs) for the following products & services have been revised with immediate effect. For existing customers, the revised terms and conditions will take effect on 19 November 2020.
Personal Banking
Q: Why were these terms and conditions revised?
A: We have revised these terms and conditions to make them clearer, more relevant and easier for you to understand our financial products and services.
Q: Do these revised terms and conditions apply to existing customers as well?
A: Yes.
Q: When will these revised terms and conditions take effect?
A: For existing customers, these revised terms and conditions will take effect from 19 November 2020.
For new applications, these terms and conditions will take immediate effect.
Q: Will the change to the terms and conditions affect the way I use my financial products and services?
A: The revised terms and conditions will not affect the way you use our financial products and services.
Q: As an existing customer, is there any action required from me as a result of these revised terms and conditions?
A: There is no action required from you. These revised terms and conditions will automatically apply to all new and existing customers.
Q: Are there any additional fees and charges that come with the implementation of these revised terms and conditions?
A: No, there are no additional fees or charges.
Q: If I have queries regarding these revised terms and conditions, who can I contact?
A: For all your banking enquiries, you may contact us at HLOnline@hlbb.hongleong.com.my.
