Updated Branch Operation Hours
Please note the branch operation hours in the following states and localities under Conditional Movement Control Order (CMCO) will be from 9.15 a.m. to 3.00 p.m. until the end of CMCO.
Self-Service Terminal (“SST”) at these branches will be operating as usual.
Public health safety is a collective effort and we request our customers visiting the branch to adhere to the following guidelines for the safety of everyone:
- Scan the MySejahtera Application or complete the Visitor Declaration Form,
- Allow body temperature to be taken
- Wear a face mask before entering our branch premise, and
- Adhere to social distancing guidelines
Priority service will be given to senior citizens, expectant mothers and persons with disabilities. Kindly check the branch notices for more information.
Reach Out to Us
We encourage our customers to use the Hong Leong Connect App/Online for your banking needs. If you need to reach out to us for further assistance, please email us at https://www.hlb.com.my/en/personal-banking/help-support/contact-us.html and we will be in touch with you as soon as possible.
Alternatively, if you need to speak to us, please call our Customer Service Hotline 603 - 7626 8899 which will be operating from 9.00am to 6.00pm, Monday to Saturday, until the end of CMCO.
Helping You Bank Safely
Your safety and wellbeing are always our priority and with the ongoing Covid-19 development where many of you are staying at home and practicing social distancing, we encourage all customers to make use of our digital channels for your day-to-day banking needs, which can be easily done via the HLB Connect App / Online from the comfort of your home, with 24 x 7 access to services like Account Overviews, Fund Transfers, Bill Payments and more, so that the branches can continue to serve customers with urgent and special needs.
If you need to open a new bank account with HLB, we are happy to offer a truly digital experience which eliminates the need for you to visit a physical branch or Self-Service Terminal. Just download the ‘Apply@HLB’ mobile app to open an account anytime, anywhere and a Debit Card will be delivered to you wherever you are in Malaysia.
Download the 'Apply@HLB' app from
The safety of our customers and employees remains our utmost priority during these challenging times.
Thank you for your understanding and stay safe.