Discontinuation of Mach Gold Credit Card

Kuala Lumpur, 10 January 2020

We regret to inform you that the Mach Gold Credit Card will be discontinued and all Mach Gold Credit Cards will no longer be usable upon card expiry. HLB WISE Credit Card, which rewards up to 8% cashback on Weekend Spend, will be sent to your registered mailing address with HLB to replace your Mach Gold Credit Card.

The first year annual fee of your WISE Credit Card will be waived upon the first retail transaction.

To find out how you can enjoy up to 8% cashback, please click here.

FAQ

Q: How do I check the card expiry date on my Mach Gold Credit Card?

A: The card expiry date is printed on your Mach Gold Credit Card as “VALID THRU” in MM/YY. If it is printed ‘01/20’, it means your card will expire by January 2020.

Q: Will the Direct Debit and/or Auto-Billing I enrolled for previously with my Mach Gold Credit Card still go through after the card expires?

A: Your Mach Gold Credit Card will no longer be usable and is not valid upon card expiry. Please update your Direct Debit and/or Auto-Billing to your newly issued HLB WISE Credit Card or  other credit cards of your choice.

Q: Can I choose another HLB credit card if I don’t want the WISE Credit Card?

A: Yes. Just login to Hong Leong Connect and choose the preferred credit card. It only takes 3 steps to complete:

Step 1: Login to Hong Leong Connect and click on “APPLY” from the Menu Bar

Step 2: Click on “Credit Card” then select your preferred credit card

Step 3: Enter TAC and Submit. Your credit card will be delivered to your mailing address

Q:  I don’t want the WISE Credit Card and I am not a Hong Leong Connect user. How should I switch to another credit card?

A: Please write to us at hlonline@hlbb.hongleong.com.my and request to switch from WISE Credit Card to your preferred HLB credit card.

Q: What should I do with the WISE Credit Card which I will be receiving?

A: To activate your new WISE Credit Card, all you have to do is perform a transaction using the card.
If you do not wish to use the WISE Credit Card, please cut the card into half and discard it.