Payments & Merchants Services

HongLeong Bank Logo
  • Personal
  • Priority
  • Business
  • Islamic
  • Global Markets
  • Blue Header
  • Interim Homepage
  • Priority Banking Form
  • test
  • test
  • Loan Cal
  • Log Viewer
  • asdsadsad
  • stand alone page
  • Master Form Page
  • Master Form Page
HongLeong Bank Logo
  • singapore
  • hong kong
  • vietnam
  • cambodia
  • LAN A
  • LAN B
  • LAN C
  • Personal
  • Business
  • Our Story
  • News & Updates
  • Investor Relations
  • CSR
  • Awards
  • Management & BODs
  • Career
  • Deposits
  • Credit Card
  • Loans
  • Insurance
  • Investment
  • Remittance
  • Hong Leong Connect
  • Credit Card
  • Personal Loans
  • Current / Saving Account
  • Latest Promotions
  • Deposits >
  • Payments & Merchants Services
Payments & Merchants Services

Apply Now
Let's Connect

Merchant Services

  • Merchant Services
  • HLB Terminal User Guide
  • Benefits
  • Become a Hong Leong Bank Merchant Today!
  • More Solutions for Your Business
  • Interchange Fee Rates
  • Important Notices
  • Forms and Downloads

Collect payments easily and securely wherever your business takes you. We support both domestic and foreign payment schemes including MyDebit, Visa, Mastercard, AMEX, UnionPay, Alipay, WeChat Pay and more.

Cashless Payment Terminals

All-in-One Terminal

Accept payments via credit cards, debit cards, charge cards and QR code via fixed line or wireless mobile terminals with contactless feature.

More details

Less details

MPOS

A pocket-sized card reader that syncs with and transforms your smartphone or tablet into a mobile payment terminal.

More details

Less details

Tap On Phone

Payment acceptance solution that allows merchants to accept debit/credit card payments via their NFC-enabled Android smartphones.

More details

Less details

FIND OUT MORE

Online Payment

E-Commerce Payment

Grow your business with our convenient and secure e-commerce payment solution.

More details

Less details

FIND OUT MORE

 

 

Other Payment Services

Extended Payment Plan (EPP)

Offer flexible monthly instalment plans from 6-18 months with purchases of your products and services.

More details

Less details

Mail Order & Telephone Order (MOTO)

Accept credit and debit card payments for mail and telephone orders without needing your customer to be physically present via online manual key-in.

More details

Less details

Auto-Debit/Recurring Facility

Set up standing instructions to manage subscription services and batch process credit card transactions.

More details

Less details

On the Spot Redemption (OTSR)

Let your customers pay by redeeming points from Hong Leong Bank's Credit Card loyalty programme.

More details

Less details

Cash Out

You Point-of-Sales (POS) counter is now an ATM. Offer cash withdrawal service to your customers and reduce your cash handling costs.

More details

Less details

merchant insider cta

Here are the helpful merchant insights to get you to have in depth of merchant knowledge.

Click here to read the best practices of Dos & Don'ts.
Click here to read Go Contactless : Safe, Fast & Convenient! How it works & benefits.

revenue harvest pax a920 user guide

All-in-One terminal user guide

Click here for All-in-One terminal manual guide

All-in-One terminal video guide

Click here for Fasspay terminal manual guide

Here are five (5) reasons for you to sign up as a Hong Leong Bank merchant.

Fast Approval

Get your payment solution activated as soon as the next working day from your application.

More details

Less details

Attractive Rates

Enjoy credit card transaction rates from as low as 1.45%, debit card and e-Debit rates from as low as 0.50%.

More details

Less details

Waived Terminal Rental & Set-Up Fees

Waived rental fee for one (1) desktop terminal per outlet, plus complimentary set up service for dial-up and GPRS terminal. 

More details

Less details

Marketing Support

Collaborate with us to drive sales and gain more coverage in the marketplace.

More details

Less details

Customer Support

Need support? Our dedicated customer support team is here to help.

More details

Less details

Interested? Submit your application now. 

Contact us for more information on our business solutions. 

All-in-one Business Solution

Get all your payments, cash management and financing solutions in one place. 

More details

Less details

Corporate Business Credit Card

Enjoy interest-free credit for up to 30 days, no annual fee and low interest rate on your credit Card’s cheque facility. 

More details

Less details

Interchange services allow you to accept payment conveniently via any debit or credit card. Our rates for non-Hong Leong cards are as follows.

Credit Card

0.675% (effective 1 January 2019)

More details

Less details

International Debit Card/Prepaid Card

0.21% or MYR 0.70 + 0.01% (whichever is lower)

More details

Less details

Domestic Debit Card

0.14% or MYR 0.50 + 0.01% (whichever is lower)

More details

Less details

Update in our Merchant Terms & Conditions

With effect from 30 November 2020, please be informed that we have revised the Merchant Services Terms and Conditions to include clauses on Anti-Bribery and Corruption Policy and MyDebit Services.  For existing merchants, the revised terms and conditions will take effect on 21 December 2020. Please visit www.hlb.com.my/merchant-tnc to view our latest terms and conditions.

Reduction in Credit Card Interchange Fee

Please be informed that there is a change in the credit card interchange fee from 0.931% to 0.675% for VISA & Mastercard. However, the current Merchant Discount Rate (MDR) we offer would have already taken into account the revision of the domestic interchange fee based on current sales volume generated and other variable cost. More info at https://www.hlb.com.my/MerchantIF.

  • Reminder on Merchant Practices
    Any additional charge, surcharge or minimum payment amount imposed for card payment acceptance is strictly prohibited. Such practices are in violation of the terms stipulated in the Merchant Agreement and the Merchant Terms and Conditions.
    For more information, visit https://www.hlb.com.my/mbp
  • Whistleblowing Policy
    Hong Leong Bank Berhad (HLBB) and Hong Leong Islamic Bank Berhad (HLISB) are committed to good business ethics and integrity as set out in the Code of Conduct and Ethics. Learn more about our Whistleblowing Policy at https://www.hlb.com.my/merchant-whistleblowing.
  • Scheduled Maintenance
    We are always upgrading and maintaining our systems and facilities to serve you better. Please be informed of the following scheduled activities. During these times, you may experience service interruptions. We apologise for any inconvenience caused.
 
Date*
Time*
Activity
Impacted Services
Region
25 November 2018

4.00am – 7.00am

and

11.00pm  – 12.00am

Major routine system maintenance
  • Hong Leong Bank website
  • Hong Leong Bank credit, debit and debit-i cards
  • Merchant  payment acceptance services (POS terminal  machines and tablets)
  • CornnectBiz, Connect First and ConnectGov
  • Retail Internet Banking
  • Jompay
  • ePay
  • FPX
  • Interbank Giro (IBG)
  • Direct Debit
  • Tectia
Nationwide
26 November 2018
12.00am – 5.30am
9 December 2018
4.00am – 6.30am
System Maintenance
  • Hong Leong Bank debit and debit-i cards
  • Merchant debit card payment acceptance services  (POS terminal  machines and tablets)
Nationwide

*Subject to change.

Request For Additional POS Terminal Form

Request For Termination Of POS Terminal Form

Merchant Terms & Conditions

Cancellation Of Transaction Form

Merchant Maintenance Form

Merchant Additional Terminal Request

MPOS Registration Form

For enquiries related to Hong Leong Bank Payment & Merchant Services:

 

Merchant Helpdesk

T: 03 2777 1297

E: MerchantH'desk@hlbb.hongleong.com.my

 

Operation Hours

Monday-Friday 9AM-6PM

Saturday, Sunday & Public Holiday: please drop a query on our chatbot or on terminal vendor’s helpdesk

People also viewed these

Edit here to enter details for productdetail page promotion
bizone solution promo tile en
Deposits
BizONE Solution

Find Out More

hlb business cash loan tile
SME Banking
Business Cash Loan

Find Out More

Our Artificial Intelligence Advisor is ready to assist you

Chat with us

×

External Link Disclaimer

You are leaving Hong Leong Bank's website as such our Privacy Notice shall cease. We wish to remind you on our terms on the use of links, Disclaimer and Reservation of Intellectual Property Rights.

Continue