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MERCHANT SERVICES -
BENEFITS -
ELIGIBILITY
Collect payments easily and securely wherever your business takes you. We support both domestic and foreign payment schemes including MyDebit, Visa, Mastercard, AMEX, UnionPay, Alipay, WeChat Pay and more.
Cashless Payment Terminals
All-in-One Terminal
Accept payments via credit cards, debit cards, charge cards and QR code via fixed line or wireless mobile terminals with contactless feature.
MPOS
A pocket-sized card reader that syncs with and transforms your smartphone or tablet into a mobile payment terminal.
Online Payment
E-Commerce Payment
Grow your business with our convenient and secure e-commerce payment solution.
Other Payment Services
Extended Payment Plan (EPP)
Offer flexible monthly instalment plans from 6-18 months with purchases of your products and services.
Mail Order & Telephone Order (MOTO)
Accept credit and debit card payments for mail and telephone orders without needing your customer to be physically present via online manual key-in.
Auto-Debit/Recurring Facility
Set up standing instructions to manage subscription services and batch process credit card transactions.
On the Spot Redemption (OTSR)
Let your customers pay by redeeming points from Hong Leong Bank's Credit Card loyalty programme.
Cash Out
You Point-of-Sales (POS) counter is now an ATM. Offer cash withdrawal service to your customers and reduce your cash handling costs.
All-in-One terminal user guide
Click here for All-in-One terminal manual guide
Here are five (5) reasons for you to sign up as a Hong Leong Bank merchant.
Fast Approval
Get your payment solution activated as soon as the next working day from your application.
Attractive Rates
Enjoy credit card transaction rates from as low as 1.45%, debit card and e-Debit rates from as low as 0.50%.
Waived Terminal Rental & Set-Up Fees
Waived rental fee for one (1) desktop terminal per outlet, plus complimentary set up service for dial-up and GPRS terminal.
Marketing Support
Collaborate with us to drive sales and gain more coverage in the marketplace.
Customer Support
Need support? Our dedicated customer support team is here to help.
Interested? Submit your application now.
Contact us for more information on our business solutions.
All-in-one Business Solution
Get all your payments, cash management and financing solutions in one place.
Corporate Business Credit Card
Enjoy interest-free credit for up to 30 days, no annual fee and low interest rate on your credit Card’s cheque facility.
Interchange services allow you to accept payment conveniently via any debit or credit card. Our rates for non-Hong Leong cards are as follows.
Credit Card
0.675% (effective 1 January 2019)
International Debit Card/Prepaid Card
0.21% or MYR 0.70 + 0.01% (whichever is lower)
Domestic Debit Card
0.14% or MYR 0.50 + 0.01% (whichever is lower)
For more information, please visit
MyDebit at http://www.paynet.my
Visa at https://www.visa.com.my
Mastercard at https://www.mastercard.com.my
Reduction in Credit Card Interchange Fee
Pleased be informed that there is a change in the credit card interchange fee from 0.931% to 0.675% for VISA & Mastercard. However, the current Merchant Discount Rate (MDR) we offer would have already taken into account the revision of the domestic interchange fee based on current sales volume generated and other variable cost. More info at https://www.hlb.com.my/MerchantIF.
- Reminder on Merchant Practices
Any additional charge, surcharge or minimum payment amount imposed for card payment acceptance is strictly prohibited. Such practices are in violation of the terms stipulated in the Merchant Agreement and the Merchant Terms and Conditions.
For more information, visit https://www.hlb.com.my/mbp
- Whistleblowing Policy
Hong Leong Bank Berhad (HLBB) and Hong Leong Islamic Bank Berhad (HLISB) are committed to good business ethics and integrity as set out in the Code of Conduct and Ethics. Learn more about our Whistleblowing Policy at https://www.hlb.com.my/merchant-whistleblowing.
- Scheduled Maintenance
We are always upgrading and maintaining our systems and facilities to serve you better. Please be informed of the following scheduled activities. During these times, you may experience service interruptions. We apologise for any inconvenience caused.
Date* | Time* | Activity | Impacted Services | Region |
|---|---|---|---|---|
25 November 2018 | 4.00am – 7.00am and 11.00pm – 12.00am | Major routine system maintenance |
| Nationwide |
26 November 2018 | 12.00am – 5.30am | |||
9 December 2018 | 4.00am – 6.30am | System Maintenance |
| Nationwide |
*Subject to change.
For enquiries related to Hong Leong Bank Payment & Merchant Services:
Merchant Helpdesk
T: 03 2777 1297
E: MerchantH'desk@hlbb.hongleong.com.my
Operation Hours
Monday – Friday 9am-10pm
Saturday, Sunday and Public Holiday : kindly reach out to our BOT or vendor’s helpdesk
