Discontinue of Personal Banking Deposits/-i and Investment Hardcopy Statements
Hong Leong Bank (“HLB”) and Hong Leong Islamic Bank (collectively referred to as “the Bank”) is dedicated towards making a greener future. In our journey to embrace environmentally friendly policies, we will no longer be sending hardcopy statements for all Personal Banking Deposits/-i and Investment products, effective 1 November 2021.
As always, we look forward to serving you better and we thank you for your continuous support. Lets help keep our environment green.
Why switch to e-Statements?
Start getting your e-Statements via
With HLB Connect Online Banking & App, you can:
How to download e-Statements via HLB Connect Online Banking & App?
How to subscribe for Email Statements (Individual and Sole Proprietor only)?
Hardcopy Statement Fees & Exemptions
| Product | Deposits/-i |
|---|---|
Statement of Account |
All personal banking account holders can download their e-Statements via HLB Connect Online Banking & App free-of-charge or subscribe for Email Statements of which they will receive their e-Statements at their registered email address free-of-charge. |
Who is exempted from migration to e-Statements? |
The following groups are exempted from the migration to e-Statements:
*Exemptions are subject to customer’s self declaration via HLB Branches/Contact Centre |
Will I still receive Hardcopy Statements? |
Hardcopy Statements are only available upon request. |
How do I request for the Hardcopy Statements? |
For Hardcopy Statements request, visit your nearest Hong Leong Bank branch or call our Contact Centre at 03-7626 8899. |
Required information for the request for the Hardcopy Statements? |
|
Before you begin, you will need:
- A mobile number registered to receive online/mobile banking Transaction Authorisation Codes (TAC).
- Temporary ID is required for the following customers:
1. Current Or Savings Account holders without Hong Leong Debit Card
2. Fixed Deposits Accountholders
Please visit any HLB Branch to update your mobile number or request a Temporary ID.
You will be part of a larger segment of citizens supporting our environment whilst receiving the following benefits:
- View your historical statements online anytime, anywhere
- e-Statements are password protected and more secure
- Receive your e-Statements faster than normal post, and no more lost statements
- View your daily outstanding balances and transactions from HLB Connect Online Banking & App
