Hong Leong Bank Berhad’s (193401000023 (97141-X)) (“HLB”) “HLB 12 Days of Joy Social Media” (“Contest”) commences on 13 December 2021 at 00:00:00 hours (12:00 am) and ends on 24 December 2021 at 23:59:00 hours (11:59 p.m.) (“Contest Period”), both days inclusive, unless notified otherwise.


Terms and Conditions

The following sets out the terms and conditions applicable to the Contest (“T&Cs”):-




1. This Contest is open to all Malaysian individuals regardless of whether they are customers of HLB or otherwise, except for the persons listed in paragraph 2 below (“Participants”).


2. The following persons are NOT eligible to participate in the Contest:

Permanent and contract employees of HLB (including its subsidiaries and related companies), vendors and partners of HLB and their respective immediate family members (e.g. spouse, children, parent and sibling).


3. In order to be eligible for this Contest, all requirements must be fulfilled according to the contest mechanics below.


Contest Mechanics

4. To participate in the Contest, the Participants must first go on HLB’s Facebook page at (“Bank’s Facebook Page”) and HLB’s Instagram page at (“Bank’s Instagram Page”) by clicking ‘Like’ on the Bank’s Facebook Page and “Follow” on Bank’s Instagram Page. No registration with HLB is required for this process.


5.  HLB will post a total of three (3) different contest posts on the Bank’s Facebook Page and the Bank’s Instagram Page separately (“Contest Post”) during the Contest Period. To enter the Contest, the Participants are required to provide the answers in the comment box section of the respective Contest Post (be it Facebook or Instagram) and tag 3 friends together with hashtag #HLBXmas2021 (“Contest Entry”). Each Contest Post has a different theme as follows:

Contest Post 1: Guess the number of a specific item

Contest Post 2: Guess the mystery item

Contest Post 3: Spot the number of differences


6. HLB reserves the right to disqualify and/or delete any Contest Entry or comments left in the comment box of HLB’s Facebook and Instagram Page that contain racist sentiments, profanity or any other elements deemed inappropriate by HLB (including but not limited to infringement of any third-party intellectual property rights). HLB shall not be responsible for Contest Entries which is unsuccessfully posted due to technical or internet connection issues or for any other reason whatsoever.


Prize Selection and Fulfilment

7. The following are the prizes (collectively, “the Contest Prize”) to be given out to the Winners (as defined below) of this Contest:

Contest Period 


Contest Prize

No of Winners

13 December 2021 – 16 December 2021

Contest 1

RM100 GrabFood e-voucher


17 December 2021 – 20 December 2021

Contest 2

RM100 Shopee e-voucher


21 December 2021 – 24 December 2021

Contest 3

RM100 Zalora e-voucher


8. Each Participant is entitled to win only ONE (1) Contest Prize throughout the Contest Period.


9. The Participants are allowed to submit more than one (1) Contest Entry throughout the Contest Period to improve their chances of winning.


10. The Contest Entries will be selected at random by HLB. The Participants of the selected Contest Entries who have fulfilled the requirements in Clause 4 and 5 and have answered the questions in the Contest Posts correctly shall win the Contest Prize (“Winners”). The Winners will be notified by HLB within fourteen (14) days after the end of the Contest Period (“Notification”) via Facebook reply to the respective Participants’ Contest Entry posting or via Instagram direct messaging (as the case may be). The Winners are required to send an e-mail to with their personal details as follows within five (5) days from the date of the Notification:-

(a) Full name as per National Registration Identity Card (“NRIC”)

(b) NRIC Number

(c) Mobile Number

(d) Email Address

(e) FB Username or IG Handle


11. All information collected by HLB under the Contest will be used for the purpose of this Contest/Contest Prize fulfilment only.


12. If the Winners fail to email to HLB with all required details within the timeframe as specified in Clause 10 above, the Winners shall be disqualified from the Contest and shall not be entitled to the Contest Prize. In such circumstances, the next eligible Winner will be awarded the Contest Prize.


13. The announcement of the Winners will be posted on HLB’s Facebook and HLB’s Instagram page within fourteen (14) days from the end of the Contest Period.


14. The Winners shall receive an email with the Contest Prize within forty-five (45) days from the end of the Contest Period.


15. It is the obligation of the Winners to inform HLB in writing in the event of non-receipt of the Contest Prizes by 10 March 2022, failing which the Winners are deemed to have received the Contest Prizes and any appeal/request for the reimbursement of the Contest Prizes thereafter shall not be entertained.


16. The Contest Prize is not transferable and non-exchangeable for up-front credit, cheque or in kind.


17. HLB reserves the right to replace the Contest Prize with any other item of equal value at its discretion.


18. For the avoidance of doubt, the Contest Prizes are subject to the T&Cs imposed by the respective vendors which includes the right to amend any of the T&Cs, alter, terminate or suspend the redemption of the Contest Prizes without prior notice.



18. By participating in this Contest, the Participants agree:

a) to have read, understood, accepted and agree to be bound by the T&Cs herein;

b) that they have read, understood, accepted HLB’s Privacy Notice which are available on the Bank’s website and agree to be bound by it;

c) that HLB’s decision on all matters relating to the Contest shall be final, conclusive and binding on all Participants and no further correspondence and/or appeal to dispute HLB’s decision shall be entertained;

d) to authorise and consent to HLB’s usage, disclosure or publication of their FB username or IG handle and Contest Entry at no cost for publicity, advertising, trade or promotion purposes in social media;

e) to access HLB’s website at regular intervals to view the T&Cs of the Contest and ensure to be kept up-to-date on any changes or variations to the T&Cs; and

f) to be liable and shall personally bear all applicable taxes, government fees or any other charges that may be levied against them under applicable laws, if any, in relation to their participation in the Contest.


19.  HLB reserves the right:

a. to add, delete, suspend or vary the T&Cs contained herein, either wholly or in part, or to terminate the Contest, at HLB’s discretion by way of posting on the –HLB’s website or in any manner deemed suitable by HLB, at any time with notice;

b. to disqualify any Participants for any reason whatsoever as HLB may deem fit to participate in the Contest without assigning any reason thereof.


20. In the event of any discrepancy between the T&Cs herein as compared to the advertising, promotional, publicity and other materials relating to or in connection with the Contest, the final T&Cs on HLB’s website shall prevail.


21. All features of the Contest Prize in all printed materials, Bank’s Facebook Page, Bank’s Instagram Page and/or HLB’s website are for illustration purposes only. Any props, accessories or equipment featured with the Contest Prize in any pictorial materials are for decorative purposes and shall not form part of the Contest Prize.


22. The T&Cs herein shall be governed by and construed in accordance with the laws of Malaysia and the Participants agree to submit to the exclusive jurisdiction of the Courts of Malaysia.


23.  Words denoting one gender include all other genders and words denoting the singular include the plural and vice versa.


If you have any enquiries regarding the terms and conditions, please email us at