Block your card(s) immediately when it is Lost or Stolen.

 

How to report Lost/Stolen Card & Fraud via Connect Online Banking?
 

Step 1: Log in to Connect Online Banking
Step 2: Go to ‘Other Services’
Step 3: Go to ‘Report Lost / Stolen Card & Fraud’
Step 4: Follow instructions to complete steps


How to report Lost/Stolen Card & Fraud via Connect Mobile Banking App?

Step 1: Log in to Connect Mobile Banking App
Step 2: Tap on ‘Menu’ > ‘Services’
Step 3: Tap on ‘Credit Card’ > ‘Report Lost / Stolen Card & Fraud
Step 4: Select Credit Card(s)
Step 5: Follow instructions to report and block card(s)