HLB Business Solution for Sole Proprietors

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  • Online Banking and Mobile Banking App | HLB Connect >
  • Business Solution for Sole Proprietors
Business Solution for Sole Proprietors

Enjoy a simplified banking experience as a sole proprietor business owner on HLB Connect

Apply Now
Register Now


 

HLB Connect


HLB is here to provide you the right support for your sole proprietorship business.

We make banking simpler for you so that you can focus on growing your business.

A helping hand for your business


 

Admin Clerk: A helping hand for your business

The Admin Clerk feature enables you to delegate day-to-day tasks to your trusted assistant or employee. They can access your Business Account to:

iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/v2-coin.png Perform fund transfers and bill payments  
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/v7-fav.png Save favourite beneficiaries or payees for future transactions   

You have full control of your Admin Clerk’s access and transaction settings, such as: 

iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/v9-manage.png Set permitted transaction types 
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-transactions-limits.png

Set daily transactions limit

iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-admin-clerk.png Enable, disable or change an Admin Clerk’s access 
A helping hand for your business


 


 

Simple banking at one place


Simple banking at one place

iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-pay-local.png Pay suppliers locally easily via online Fund Transfer 
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-pay-overseas.png Pay overseas suppliers from over 200 countries with competitive foreign exchange rates from as low as RM10
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-pay-business.png Pay business utilities i.e. water, wifi, electricity via online Bill Payments
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/v4-duitnow.png Generate DuitNow QR to receive payments from customers
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-view-and-download.png View and download up to 2 years of e-Statements
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-single-access.png Single access for both your Business & Personal Account


 

Convenient & Secure

iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-language.png

Choose your preferred language between English, Bahasa Melayu or Mandarin for your HLB Connect App 

iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-log-in.png Log in to your HLB Connect App securely using your phone’s biometric features
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/v13-appauthorize.png Use AppAuthorise as an additional security feature to authorise your non-Favourite transactions 
iconImage-/content/dam/hlb/my/images/HL_Connect/Connect/sole-proprietorship/sp-transactions-limits.png Set daily transactions limits


 

Secure


 



If you are an existing HLB Connect user, login now to enjoy these features

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HLB Connect
HLB Connect


Terms and conditions apply.
 

How to add Admin Clerk

Only the Sole Proprietor/Business Owner can add an Admin Clerk. Here’s how:

 

Step 1: Click on the Business Account you wish to designate an Admin Clerk

Step 2: On ‘Business Account’ page, click ‘Add’ to create an HLB Connect login credentials for your Admin Clerk

Popular Question: How to add an Admin Clerk


Step 3:
Setup the following for your Admin Clerk:

(i) Admin Clerk details (i.e. Name, Mobile Number, Email Address & Date of Birth)

(ii) Admin Clerk HLB Connect login credentials (i.e. Username, Password & Security Picture)

(iii) Setup the required daily limit and function access

Step 4:
Review details and enter six-digit TAC sent to your registered mobile number


As a reminder when creating a login credential for your Admin Clerk:

  • DO NOT use the same password as your individual HLB Connect user login
  • DO NOT use the same password for different Admin Clerks

How to enable or disable Admin Clerk access

(i) ‘Enable’ an Admin Clerk’s access

If you have previously disabled an existing Admin Clerk’s access, follow the steps below to enable/reactivate:

 

Step 1: Click on the Business Account you wish to enable/reactivate an Admin Clerk access

Step 2: On ‘Business Account’ page, click ‘Manage’ under the existing Admin Clerk’s name. You will also see that the profile status is currently ‘Disabled’

Popular Question: How to enable or disable an Admin Clerk access
 

Step 3: On ‘Manage Admin Clerk’ page, scroll down to ‘Profile Status’ and click ‘here’ to enable access. Should you wish to change the daily limit/function access, click ‘Edit Details’ under ‘Account & Permission Settings’

Popular Question: How to enable or disable an Admin Clerk access
 

Step 4: Review details and enter six-digit TAC sent to your registered mobile number

 

(ii) ‘Disable’ an Admin Clerk’s access

Step 1: Click on the Business Account you wish to disable an Admin Clerk access

Step 2: On ‘Business Account’ page, click ‘Manage’ under the existing Admin Clerk’s name. You will also see that the profile status is currently ‘Active’

Popular Question: How to enable or disable an Admin Clerk access
 

Step 3: On ‘Manage Admin Clerk’ page, scroll down to ‘Profile Status’ and click ‘here’ to disable access

Popular Question: How to enable or disable an Admin Clerk access

How to approve or reject transactions


You will need to approve the transactions within 7 days (including Weekends & Public Holidays) from the request made by your Admin Clerk, otherwise it will be cancelled.

 

Step 1: Click on the Business Account You will see a button that says ‘Pending Approval’

Popular Question: How to approve or reject transactions
 

Step 2: In the ‘Requests’ page, you can select single or bulk (up to 5) transactions to ‘Approve’ or ‘Reject’

Popular Question: How to approve or reject transactions
 

Step 3: Once you click ‘Approve’, a ‘Confirmation’ page will appear. As the account owner, you will be required to approve your transactions via AppAuthorise on your HLB Connect App

Popular Question: How to approve or reject transactions

Popular Question: How to approve or reject transactions
 

Step 4: Click ‘Approve’ or ‘Reject’ AppAuthorise on your HLB Connect App. If you have approved multiple transactions at one time, you will see a summary of your transaction value

 

Step 5: Check HLB Connect Online to view the final status of your transactions

Other Frequently Asked Questions

Frequently Asked Questions

Terms and Conditions

Terms and Conditions
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