HLB is here to provide you the right support for your sole proprietorship business.
We make banking simpler for you so that you can focus on growing your business.
Simple banking at one place
View and perform transactions like Fund Transfer and Bill Payment from your Personal and Business Accounts on HLB Connect Online
View and download up to 2 years of e-Statements
Generate DuitNow QR code to receive payments from any banks
A helping hand for your business
Assign an Admin Clerk to help perform Fund Transfers or Bill Payments
Your Admin Clerk can save favourite beneficiaries or payees for future transactions
Need help? We’ve got you covered! View our FAQ here.
Control at your fingertips
Manage your Admin Clerk’s account settings including permitted transactions and daily limit
Flexibility to enable, disable or change an Admin Clerk’s access easily
Convenient & Secure
All transactions created by your Admin Clerk will require your approval
Use AppAuthorise to approve or reject transactions created by your Admin Clerk, on-the-go
Not on HLB Connect?
Sign up today and enjoy features that support your business day-to-day payments and collections.
If you do not have an HLB Business Account, we offer door-to-door account opening services.
Only the Sole Proprietor/Business Owner can add an Admin Clerk. Here’s how:
Step 1: Click on the Business Account you wish to designate an Admin Clerk
Step 2: On ‘Business Account’ page, click ‘Add’ to create an HLB Connect login credentials for your Admin Clerk
Step 3: Setup the following for your Admin Clerk:
(i) Admin Clerk details (i.e. Name, Mobile Number, Email Address & Date of Birth)
(ii) Admin Clerk HLB Connect login credentials (i.e. Username, Password & Security Picture)
(iii) Setup the required daily limit and function access
Step 4: Review details and enter six-digit TAC sent to your registered mobile number
As a reminder when creating a login credential for your Admin Clerk:
- DO NOT use the same password as your individual HLB Connect user login
- DO NOT use the same password for different Admin Clerks
(i) ‘Enable’ an Admin Clerk’s access
If you have previously disabled an existing Admin Clerk’s access, follow the steps below to enable/reactivate:
Step 1: Click on the Business Account you wish to enable/reactivate an Admin Clerk access
Step 2: On ‘Business Account’ page, click ‘Manage’ under the existing Admin Clerk’s name. You will also see that the profile status is currently ‘Disabled’
Step 3: On ‘Manage Admin Clerk’ page, scroll down to ‘Profile Status’ and click ‘here’ to enable access. Should you wish to change the daily limit/function access, click ‘Edit Details’ under ‘Account & Permission Settings’
Step 4: Review details and enter six-digit TAC sent to your registered mobile number
(ii) ‘Disable’ an Admin Clerk’s access
Step 1: Click on the Business Account you wish to disable an Admin Clerk access
Step 2: On ‘Business Account’ page, click ‘Manage’ under the existing Admin Clerk’s name. You will also see that the profile status is currently ‘Active’
Step 3: On ‘Manage Admin Clerk’ page, scroll down to ‘Profile Status’ and click ‘here’ to disable access
You will need to approve the transactions within 7 days (including Weekends & Public Holidays) from the request made by your Admin Clerk, otherwise it will be cancelled.
Step 1: Click on the Business Account You will see a button that says ‘Pending Approval’
Step 2: In the ‘Requests’ page, you can select single or bulk (up to 5) transactions to ‘Approve’ or ‘Reject’
Step 3: Once you click ‘Approve’, a ‘Confirmation’ page will appear. As the account owner, you will be required to approve your transactions via AppAuthorise on your HLB Connect App
Step 4: Click ‘Approve’ or ‘Reject’ AppAuthorise on your HLB Connect App. If you have approved multiple transactions at one time, you will see a summary of your transaction value
Step 5: Check HLB Connect Online to view the final status of your transactions
