Dear Valued Customer,


We hope the Payment Relief Assistance Plan (PRAP) has been able to help ease your financial challenges caused by Covid-19. As part of our continuous efforts to serve you better, we would appreciate you taking 5 minutes of your time to complete a simple survey.

Your feedback will enable us to better review your repayment/payment terms and help reduce your cost of borrowing / financing under the Payment Relief Assistance Plan. Rest assured, all feedback will be kept anonymous and used only to help us serve you better.


Thank you for banking with us.


Hong Leong Bank/Hong Leong Islamic Bank