HL Connect BIZ e-Inquiry Module
Kuala Lumpur, 4 November 2016
e-Inquiry Module Charges
Effective 1 February 2017, RM30 monthly subscription fee will be imposed on ALL existing and new customers who subscribe to HL Connect BIZ e-Inquiry module.
e-Payment Module Charges
- Continue to enjoy e-Payment module fee waivers.
- Monthly Subscription and one (1) Token Fee for SME/ SMI customers who subscribe to Hong Leong Connect BIZ (HL Connect BIZ) e-Payment module will be waived.
- The fee waivers are applicable to new HL Connect BIZ SME/SMI customers (including existing SME/SMI customers who have yet to subscribe to HL Connect BIZ e-Payment module).
- HL Connect BIZ e-Payment module monthly subscription fee and one Token fee waiver is only applicable to new to HL Connect BIZ SME/SMI customers
- Additional or subsequent tokens will be charged RM50 per unit accordingly.
- Annual Token Maintenance Fees of RM10 will be charged on the following year.
- All transaction charges and other fees apply.
Q: Who is affected by this charging of e-Inquiry module effective 1 Feb 2017?
A: All customers including those categorized under SME/SMI who have been enjoying the Hong Leong Connect BIZe-Inquiry module at no monthly charge will be charged RM30 monthly subscription fees beginning 1 Feb 2017.
Q: I have not been charged for Inquiry module since beginning of 2015. Will I be charged for the service in 2017?
A: Yes, beginning 1 Feb 2017, we will be charging for subscription to the Inquiry module.
Q: I do not want to be charged for using the e-Inquiry module? How can you help?
A: For SME/ SMI customers, subscription to the e-Payment Module is still FOC. It includes all features of the e-Inquiry module plus the ability to transact online. The waiver of charges include :
- No monthly subscription fee
- 1 complimentary token (for approving of online transactions, worth RM50)
- Normal transaction charges will still apply
Please download the necessary documents from www.hlb.com.my/docs
Kindly note that you will be charged RM10 annually for the license fee of the token. And if you need more than 1 token (more than 1 payment authorizer in your company), you will be charged RM50 for each token)
Media Contact
Group Corporate Affairs & Public Relations
Hong Leong Bank Berhad
DID: 03-20808888 ext 3281
Email: capr@hongleong.com.my