HL Connect BIZ e-Inquiry Module

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  • HL Connect BIZ e-Inquiry Module will be charged RM30 Monthly Fee
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HL Connect BIZ e-Inquiry Module

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Effective 1 February 2017, HL Connect BIZ e-Inquiry Module will be charged RM30 Monthly Fee


Kuala Lumpur, 4 November 2016

e-Inquiry Module Charges

Effective 1 February 2017, RM30 monthly subscription fee will be imposed on ALL existing and new customers who subscribe to HL Connect BIZ e-Inquiry module.

 

e-Payment Module Charges

  • Continue to enjoy e-Payment module fee waivers.
  • Monthly Subscription and one (1) Token Fee for SME/ SMI customers who subscribe to Hong Leong Connect BIZ (HL Connect BIZ) e-Payment module will be waived.
  • The fee waivers are applicable to new HL Connect BIZ SME/SMI customers (including existing SME/SMI customers who have yet to subscribe to HL Connect BIZ e-Payment module).

 

Terms & Conditions

  • HL Connect BIZ e-Payment module monthly subscription fee and one Token fee waiver is only applicable to new to HL Connect BIZ SME/SMI customers
  • Additional or subsequent tokens will be charged RM50 per unit accordingly.
  • Annual Token Maintenance Fees of RM10 will be charged on the following year.
  • All transaction charges and other fees apply.

Frequently Asked Questions

Q: Who is affected by this charging of e-Inquiry module effective 1 Feb 2017?

A: All customers including those categorized under SME/SMI who have been enjoying the Hong Leong Connect BIZe-Inquiry module at no monthly charge will be charged RM30 monthly subscription fees beginning 1 Feb 2017.

Q: I have not been charged for Inquiry module since beginning of 2015. Will I be charged for the service in 2017?

A: Yes, beginning 1 Feb 2017, we will be charging for subscription to the Inquiry module.

Q: I do not want to be charged for using the e-Inquiry module? How can you help?

A: For SME/ SMI customers, subscription to the e-Payment Module is still FOC. It includes all features of the e-Inquiry module plus the ability to transact online. The waiver of charges include :

  • No monthly subscription fee
  • 1 complimentary token (for approving of online transactions, worth RM50)
  • Normal transaction charges will still apply

 

Please download the necessary documents from www.hlb.com.my/docs

Kindly note that you will be charged RM10 annually for the license fee of the token. And if you need more than 1 token (more than 1 payment authorizer in your company), you will be charged RM50 for each token)

Media Contact

Group Corporate Affairs & Public Relations

Hong Leong Bank Berhad
DID: 03-20808888 ext 3281
Email: capr@hongleong.com.my

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