HLB HLISB Flood Relief Assistance

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Flood Relief Assistance

flood relief banner en1

Hong Leong Bank and Hong Leong Islamic Bank Flood Relief Assistance Programme

 

In response to the recent floods, Hong Leong Bank and Hong Leong Islamic Bank (“HLB” or the “Bank”) have mobilised a ‘Flood Relief Assistance’ programme offering up to a six-month payment deferment on loan and financing facilities, including credit cards, for affected individual, SME and Microenterprise customers. Additional financing will also be made available to existing SME and Microenterprise customers who require working capital to facilitate their business recovery as a result of the floods.

 

To apply:

Call:

HLB/HLISB Flood Relief Assistance

603 7959 1888

Monday – Thursday 8:45 a.m. – 5:45 p.m.; Friday 8:45 a.m. – 4:45 p.m.

Email:

CollsCustomerFeedback@hlbb.hongleong.com.my

Visit Your Nearest HLB/HLISB Branch

Monday – Thursday 9:15am - 4:30pm; Friday 9:15am - 4:00pm);

*Kelantan & Terengganu (Sunday - Wednesday 9:15am - 4:30pm; Thursday 9:15am - 4:00pm)

Important Note:

  • To complete your application, please ensure that you provide the following item:

1. Account holder name

2. NRIC

3. Loan/Financing Account

4. Preferred Contact Number (for Bank to call for verification)

5. Email address

6. Address of flood affected location

7. A photo of your related flood situation i.e affected vehicle, residence and/or shop/premise

  • Corporate & Business customers are encouraged to contact your Relationship Manager for assistance.

 

Click here for HLB/HLISB Flood Relief Assistance FAQs.

 

 

Free replacement of debit / credit cards and cheque books

 

We are also offering free replacement of debit / credit cards and cheque books damaged by the flood.

 

Here's how to apply:

Call:

HLB/HLISB Contact Centre Tel: 603 7626 8899 (Monday – Saturday 9:00 a.m. – 6:00 p.m.)

Visit Your Nearest HLB/HLISB Branch

Monday – Thursday 9:15am - 4:30pm; Friday 9:15am - 4:00pm);

*Kelantan & Terengganu (Sunday – Wednesday 9:15am - 4:30pm; Thursday 9:15am - 4:00pm)

For enquiries connect with us online or drop by your nearest Hong Leong Bank Branch.


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