1) Individual and SME customers can apply for a 6 month deferment of your loan/financing payments.
Here's how to apply:
i) Online Application Form
ii) Call HLB/HLISB Flood Relief Assistance (Tel : 03 7959 1888)
(Monday – Thursday 8:45 a.m. – 5:45 p.m.; Friday 8:45 a.m. – 4:45 p.m.)
iii) Visit Your Nearest HLB/HLISB Branch
(Monday – Thursday 9:15am - 4:30pm; Friday 9:15am - 4:00pm) ;
Kelantan & Terengganu (Sunday – Wednesday 9:15am - 4:30pm; Thursday 9:15am - 4:00pm)
iv) Email us at CollsCustomerFeedback@hlbb.hongleong.com.my
Important Note :
To complete your application, we will require you to submit a photo of your related flood situation.
Terms & Conditions Apply.
Corporate & Business customers are encouraged to contact your Relationship Manager for assistance.
2) Free replacement of debit / credit cards and cheque books damaged by the flood.
Here's how to apply :
i) Call our HLB/HLISB Contact Centre Tel: 03 7626 8899 (Monday – Saturday 9:00 a.m. – 6:00 p.m.)
ii) Visit Your Nearest HLB/HLISB Branch
(Monday- Thursday 9:15am-4:30pm; Friday 9:15am-4:00pm)
Kelantan & Terengganu (Sunday- Wednesday 9:15am-4:30pm; Thursday 9:15am-4:00pm)