HLB Forms Strategic Alliance with WeBank Technology Services

HongLeong Bank Logo
  • Islamic
  • Global Markets
  • Assurance
HongLeong Bank Logo
  • singapore
  • hong kong
  • vietnam
  • cambodia
  • ENG
  • Personal / Sole Proprietor
  • Business
    • HLB ConnectFirst
    • HL Connect Biz
Islamic Global Markets Assurance
  • Our Story
  • News & Updates
  • Investor Relations
  • Sustainability
  • Awards
  • Management & BODs
  • Career
  • CSR
  • HLB Wallet
  • Debit Cards
  • Credit Cards
  • Loans
  • Bank Account
  • Insurance
  • Investment
  • Remittance
  • Multi-Currency Account
  • HLB Connect
  • Safe Deposit Box
  • Digital Solutions
  • Fixed Deposit
  • Credit Card
  • Personal Loan
  • Current / Savings Account
  • Complete Saved Application
  • Upload Documents
  • Track My Application
  • e-Invoice
PROMOTIONS
TRACK MY APPLICATION
/content/dam/hlb/my/images/revamp-images/default-search-image.PNG
Islamic Global Markets Assurance
singapore hong kong vietnam cambodia
ENG
Suggested Searches:
Quick Link:
HLB Wallet Open Bank Account Credit Card Application Personal Loan Application
ABOUT US
Our Story News & Updates Investor Relations Sustainability Awards Management & BODs Career CSR
DISCOVER OUR PRODUCTS
HLB Wallet Debit Cards Credit Cards Loans Bank Account Insurance Investment Remittance Multi-Currency Account HLB Connect Safe Deposit Box Digital Solutions Fixed Deposit
APPLY ONLINE
Credit Card Personal Loan Current / Savings Account Complete Saved Application Upload Documents Track My Application e-Invoice
PROMOTIONS
TRACK MY APPLICATION

No Result

Filter by Banking Category:
All Islamic Global Markets
Filter by Type:
All Products Documents Tools Promotions News Help & Support Others

We have found 0 items that match what you searched for.

Popular Searches

Login to HLB Connect
Forgot HLB Connect Username / Password
Credit Cards
Personal Loan
Deposits
Promotions
Help & Support
Branch Locator
Contact Us
SHOW MORE

SHOW MORE
  • News & Updates >
  • HLB Forms Strategic Alliance with WeBank Technology Services
Compare Cards ()

HLB Forms Strategic Alliance with WeBank Technology Services

HLB Forms Strategic Alliance with WeBank Technology Services

 

Hong Leong Bank Forms Strategic Alliance with WeBank Technology Services,

Collaborating on FinTech Advancements and AI Implementation

hlb forms strategic alliance with webank technology services

(L-R) Andrew Jong, Managing Director of Personal Financial Services at Hong Leong Bank and Joe Chen, Director of WeBank Technology Services at the Strategic Partnership Signing Ceremony at WeBank Technology Services' Hong Kong base on January 16, 2025 


KUALA LUMPUR, 17 JANUARY 2025 – In a move that solidifies its position as a leading digital-first financial institution in Malaysia, Hong Leong Bank ("HLB" or the "Bank") today announced a strategic cooperation agreement with WeBank Technology Services, a subsidiary of WeBank, China's largest digital bank. This powerful alliance brings together two organizations committed to pushing the boundaries of financial technology and delivering exceptional customer experiences.

 

Through this strategic partnership which was signed at the ceremony alongside WeBank Technology Services’ financial institution partners from Thailand, Indonesia and Hong Kong respectively, HLB aims to elevate its operational efficiency and leverage cutting-edge AI technology to ultimately deliver even more personalized and impactful financial solutions for its customers and communities. 

 

The Bank will also leverage WeBank Technology Services’ expertise in AI to develop automation tools and applications, uplifting the productivity of its salesforce and operational teams. These technology solutions would then be aimed at extending capabilities across data systems, marketing, and campaign management, further improving the Bank’s customer-focused offerings and financial solutions. 

 

Kevin Lam, Group Managing Director and CEO of HLB, commented on the transformative potential of this strategic collaboration. 

“As a digital-first bank, we have already made significant investments in technology to ensure we provide seamless, innovative, and personalized financial solutions," he explained. "This partnership perfectly complements our strategy. It allows us to further accelerate our growth by leveraging their AI expertise to boost our operational efficiency and deliver even greater service excellence to our customers worldwide.  By combining our strengths and shared commitment to innovation, we will unlock new possibilities for our customers and redefine the banking experience. We are confident that this partnership will accelerate our progress towards becoming the Best Run Bank in Malaysia and a leading force in the digital banking landscape."

 

HLB was the first bank outside of China to enable merchants to accept Weixin Pay in 2018, simplifying payments for Chinese travelers in Malaysia.  Building on this momentum, HLB became the first bank in Malaysia to introduce eKYC and enable end-to-end digital onboarding for customers in 2020.  The bank further solidified its digital leadership with the 2022 relaunch of the HLB BizBuddy mobile app, facilitating seamless DuitNow QR payments for merchants.  HLB also demonstrated its commitment to AI-driven solutions last year by deploying AI voice bots in its collection operations, resulting in a remarkable 15x increase in productivity.

 

For enquiries connect with us online or drop by your nearest Hong Leong Bank Branch.


Connect with us

Branch locator

External Link Disclaimer

You are leaving Hong Leong Bank's website as such our Privacy Notice shall cease. We wish to remind you on our terms on the use of links, Disclaimer and Reservation of Intellectual Property Rights.

Continue