Kuala Lumpur, 20 December 2021 – In response to the recent floods caused by torrential rain across several states in the country, Hong Leong Bank and Hong Leong Islamic Bank (“HLB” or the “Bank”) have mobilised a ‘Flood Relief Assistance’ programme offering up to a six-month payment deferment on loan and financing facilities, including credit cards, for affected individual, SME and Microenterprise customers.
Additional financing will also be made available to existing SME and Microenterprise customers who require working capital to facilitate their business recovery as a result of the floods.
Affected customers who are currently receiving assistance under the Bank’s Payment Relief Assistance Plans (“PRAP”) or the PEMULIH Repayment Assistance, are also eligible to apply for the Flood Relief Assistance. The Bank is also offering free replacement of bank-related documents such as debit and credit cards as well as cheques and bank statements damaged or lost in the floods.
Customers can request for Flood Relief Assistance by calling the HLB/HLISB Flood Relief Assistance at 03 7959 1888, email us at CollsCustomerFeedback@hlbb.hongleong.com.my or visit https://www.hlb.com.my/en/personal-banking/news-updates/flood-customer-relief-assistance.html, while SMEs and Corporate customers can request for assistance by getting in touch with their Relationship Managers.