HLB Sutera Credit Card’s New Features effective 1 September 2021
Kuala Lumpur, 11 August 2021
|
Card Type |
Effective 1 September 2021 |
|
Gold |
Removal of the lifetime Balance Transfer (BT) program (at 6.99% p.a.) feature for HLB Gold Credit Card as the existing rate for all cardholders is more attractive as illustrated below |
|
Other product features remain unchanged |
HLB Sutera Credit Card’s New Features effective 1 September 2021
Dear Valued Cardholders,
Effective 1 September 2021, we are enhancing the features for our Hong Leong Sutera Credit Card. Enjoy 8X reward points everyday when you spend on popular Online Spend, Groceries & Essentials, Dining or Overseas with your new Sutera Credit Card.
Spend Category |
Eligible Merchant Category Code (MCC), Merchants and/or Transactions |
Reward Points Multiplier (for each RM1 spent) |
|---|---|---|
Online Spend (New) |
Note: applicable to e-wallet top ups and food delivery transactions as well |
8X |
Groceries & Essentials (New) |
|
8X |
Dining |
|
8X |
Overseas |
|
8X |
Others |
|
1X |
Travel Benefits |
Updates |
|---|---|
Airport Lounge Access |
|
Travel Insurance |
|
For a copy of new Sutera Credit Card Terms and Conditions effective 1 September 2021, please click here.
Frequently Asked Questions (FAQs):
Q: What are the key changes to the Sutera Credit Card?
A: Summary of changes are as below:
|
Current Sutera Credit Card Features (before 1 September 2021) |
New Sutera Credit Card Features (effective 1 September 2021) |
|---|---|---|
Spend Categories (Reward Points Multiplier) |
|
8X reward points everyday on:
For all other spends, 1X reward points |
Travel benefits |
|
|
Annual Fees |
|
|
Minimum income requirement |
|
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Q: Will my e-wallet top ups and food delivery transactions qualify for 8X reward points?
A: Yes, e-wallet top ups and food delivery transactions from the listed Online Spend merchants will be awarded with 8X reward points.
Q: Is there any capping on the amount of reward points earned?
A: No, there is no capping on reward points earned across all spend categories.
Q: I already own an existing Sutera card. Will I be receiving a new card replacement?
A: No, there is no card replacement. The change is simply a product feature change to your existing Sutera card.
Q: I have just received my statement in September. Why am I not earning the 8X reward points for my online and groceries transactions?
A: The transactions listed in the September statement may reflect spending made in August. All spending prior to 1 September 2021 will be based of the current Sutera card benefits (before 1 September 2021).
If you wish to contact our Customer Relationship Officers, kindly drop us an e-mail at hlonline@hlbb.hongleong.com.my (please do not provide any private and confidential information).