Important Notice: Courier Service Disruption and Elevated Risk Surcharges
Dear Valued Customers,
With effect from 5th March 2026
We have been informed by our courier service provider that due to multiple airspace closures across the Gulf countries, as well as Iraq and Jordan, deliveries and pickups may experience service delays. In addition, all trade documents exported to or imported from the affected countries listed below will incur an Elevated Risk Surcharge per shipment determined by our courier service provider.
Countries affected (Subject to Change):
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If you have any queries or require any further assistance, please contact your Account Relationship Manager or Trade Sales.
We apologize for any inconvenience caused and are monitoring the situation closely.
Thank you for your understanding and continued trust.