HLB Update in Cardholder Agreement

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Update in Cardholder Agreement

Sales Draft Retrieval Fee


Update in Cardholder Agreement

Kuala Lumpur, 19 August 2022

Dear Valued Customers,

Effective 20 August 2022, please be informed that the Cardholder Agreement will be revised with the following new clauses.

Clause 1 – Definitions

(xxxv) “Notifications via HLB Connect App” means a push notification feature that allows the Cardholder to receive the Card notifications via the HLB Connect App;

Clause 5(a) – Cardholder’s Responsibilities

(iv) Notify the Bank immediately upon receiving the Bank’s Notifications via HLB Connect App or short message service (“SMS”) transaction alert if the transaction was unauthorised;

Cardholder Agreement

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