Update in Cardholder Agreement

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Update in Cardholder Agreement

Update in Cardholder Agreement

 

Update in Cardholder Agreement

Interbank Cash Withdrawal Transaction RM 1 Fee at HLB/HLISB’s SSTs Waived Until April 14, 2020

Kuala Lumpur, 15 July 2022

 

Dear Valued Customers,

 

Please be informed that the Cardholder Agreement will be revised with the following new clauses with immediate effect. For existing customers, the revised Cardholder Agreement will take effect on 05 August 2022.

Clause 1 – Definitions


(xxi) “Dormant Account” means a Card Account which is inactive and the Cardholder has not initiated any transaction whatsoever for a period of seven (7) years or any other period determined by the Bank.


(lii) “Unclaimed Moneys” means any Excess Monies as defined under Clause 48(c) of this Agreement which have remained and not been refunded to the Cardholder:

(a)   in a Dormant Account; or

(b)   in a Card Account which has been blocked and cancelled (whether at the request of the Cardholder or otherwise), for a period of not less than one (1) year from the date the Card Account is blocked and cancelled.

Clause 19 – Balance of Card Account Due

 

(iii) Subject to Clause 24, any Unclaimed Moneys shall be dealt with by the Bank in accordance with the Unclaimed Moneys Act 1965 (“UMA”) as may be amended from time to time. This may include sending the Unclaimed Moneys to the Registrar of Unclaimed Moneys pursuant to the UMA.

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