Hong Leong Contact Centre
Can't Reach Us? Call Us!
Just call 03-7626 8899 using a push button tone phone and you will be guided step-by-step.
Our Self-Service Phone Banking and Customer Relationship Officers are available 24x7 (inclusive of Weekend & Public Holidays).
Contact Centre Features
Hong Leong Contact Center Services include:
Enquiry on Accounts
- Savings or Current Account Enquiry
- Credit Card Enquiry (Outstanding Balance, Settlement Balance)
- Fixed Deposit Enquiry
- Cheque Status Enquiry
- Bonus Point Enquiry
Fund Transfer and Payments
- Fund transfer to own accounts
- Credit Card Payment
- Fixed Deposit Placement
- Bill Payments (TNB, Celcom, Telekom)
- Cheque book or statement request
- Credit card statement request
- Stop payment of cheques
- Change credit card T-PIN
- Report lost of ATM card or Credit Card (24 hours)
- T-PIN Activation
- Internet Banking Services
- Credit Card change of address and contact details
Special FeaturesRates Enquiry
Get an update on our latest rates, be it our Hong Leong Savings Account, Hong Leong One Account, Hong Leong Fixed Deposit, Base Lending Rate or even the latest Foreign Exchange rates.
Self-service Phone Banking - IVR Overview
Our Self-Service Phone Banking system allows you to securely access your account information whenever it's convenient for you 24 hours a day, seven days a week, wherever you are
You can get immediate access, without waiting for a customer service representative, to your accounts over the phone including:
- Balance Inquiry
- Recent Account Activity
- Funds Transfer
- Credit Card Activation
- And much more
To start enjoying our Self-Service Phone Banking facility, call 03-7626 8899 and follow these simple steps below to request for your Telephone Pin now!
Self-service Phone Banking Frequent Transactions
Balance and Account Summary
Reward Points and Gift Redemption
Credit Card Activation
Credit Card Application Status