When your credit card’s transaction exceeds the default predetermined threshold amount* set by the Bank, a real-time Notifications via HLB Connect App/SMS Transaction Alert** will be sent to your HLB Connect App/your registered mobile number with the Bank.
Now you can easily keep track of your Credit Cards’ transactions. If you detect suspicious/ potential fraudulent activities on any of your credit cards, you may log in to HL Connect to report Lost/Stolen Card or Fraud.
If you wish to:-
- set your preferred threshold amount for your credit cards
- change the transaction alert method or
- opt-out from this transaction alert service
Kindly submit your request by completing Credit Card Transaction Alert Service Maintenance Form or visit the nearest Hong Leong Bank Branches.
*The default predetermined threshold amount is set by the Bank and subject to change by the Bank from time to time.
** Transactions made by supplementary cardholders, Notifications via HLB Connect App or SMS transaction alert will be sent to the Principal cardholder.