AppAuthorise - HLB Connect


AppAuthorise
is a security feature required to authorise non-favourite payments or transfers of RM10,000 and above, performed on HLB Connect Online Banking. A notification will be sent to your mobile device where you will be able to view transaction details and Authorise or Reject the transaction via Connect App. This further protects your bank account from unauthorized access.

 

How does it work?

Step 1

Initiate a RM10,000 and above payment/ transfer to non-favourite recipients

Initiate a payment/ transfer of 
RM10,000 or above 
to a non-favourite recipient on 
Connect Online Banking

Step 2

Review details Authorise or reject the transaction on Connect App

Review details 
and authorise or reject
the transaction on
Connect App

Step 3

Transaction status Check transaction status on Connect Online Banking

Check transaction status
 on Connect Online Banking


Don’t have the HLB Connect Mobile Banking App? Download now.

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If you have Connect App on 

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ONLY one device

AppAuthorise will be auto-enabled
when you log in to Connect App for the first time.

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Multiple devices

You will be prompted to enable AppAuthorise
on the mobile device that you log in from.
You may choose which device that you
want to have enabled.

 

AppAuthorise can only be enabled on ONE mobile device. If you wish to change and enable AppAuthorise on a different device, you must first disable it on the current device.

To disable AppAuthorise, log in to Connect App and go to Menu > App Settings. 

 

Reminder:

AppAuthorise can ONLY be enabled on ONE device. If you wish to enable AppAuthorise on a second device, you must first disable it from the first device.
Refer to the FAQ below for the step-by-step guide.