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24-hour Call Centre Service
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24-hour towing & emergency roadside repair services
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Transport home after motor accident
MSIG Motor Assist**
There is no surcharge for this accident/roadside service assistance - it’s your entitlement. A nationwide network of recommended motor repairers are at your service anytime, night or day.
24-hour Towing & Emergency Roadside Repair Services
If your vehicle is immobilised as a result of a breakdown, call our MSIG Motor Assist Hotline and we will arrange to
- Provide minor repair on-site, if necessary
- Tow your vehicle to one of our authorised repairers
MSIG Motor Assist will bear up to RM300.00 per incident for towing and any labour charges for on-site breakdown repairs only. This does not cover replacement of parts.
Transmission of Emergency Information
The transmission of information during an emergency to the immediate family of the policyholder, within Malaysia, will be provided upon request. However, MSIG shall not be liable for the non-delivery of information if the recipient cannot be located.
6-month Warranty For Own Damage Claim
All repairs performed by any of the workshops on the MSIG panel comes with Warranty Certificate that is valid for 6 months.
24-hour Call Centre Service
A dedicated tele-service line manned by experienced customer service officers to help with claims and roadside assistance services.
Nationwide Coverage
Our panel of workshops are located across the country to ensure our policyholders enjoy the best service possible.
Alternative Transport Home after a Motor Accident
Transportation can be arranged for a reasonable cost for the MSIG policyholder or driver to return home from the location of the accident.
Underwritten by MSIG Insurance (Malaysia) Bhd
**For Comprehensive Private Car Only
Important Notice: The product features and benefits are subject to terms and conditions stipulated in the Policy contract.
Call MSIG Motor Assist Hotline 1-300-880-883 or drop by your nearest Hong Leong Bank branch today!
MSIG Workshop Identification
Look for the certificate which should be clearly displayed on their premises.
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