How to reset your HLB Connect Account

If you have forgotten or would like to change your username or password, you can perform a reset through Connect Online Banking. 

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Click “Forgot Username/Password” at

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Select a product that you have to identify yourself  

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Enter your ID and Card/Account details 

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Enter TAC received via SMS

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Create your Username

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Create your Password 

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Select your Security Picture

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Create your Security Question

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Reset complete!