About Us Hong Leong Bank

Hong Leong Bank Story

Our Background

Hong Leong Bank Berhad is a regional financial services company based in Malaysia, with presence in Singapore, Hong Kong, Vietnam, Cambodia and China. The Bank is technology-focused and emphasises the development of financial capabilities to serve its clients across the five geographies. Hong Leong Bank Berhad (“HLB” or “the Bank”) is listed on Bursa Malaysia and forms part of the Hong Leong Group. Headquartered in Kuala Lumpur, the Bank has a strong Malaysian entrepreneurship heritage.

Our Humble Beginnings

HLB was originally incorporated as Kwong Lee Mortgage and Remittance Company in 1905 in Kuching, Sarawak and later as Kwong Lee Bank Limited in 1934, bearing heritage of the oldest local financial institution in Malaysia. Kwong Lee Bank Berhad was acquired by the MUI Group in May 1982 and renamed Malayan United Bank Berhad on 2 February 1983. In 1989, it was renamed as MUI Bank. Under the MUI Bank banner, it grew from 11 to 35 branches nationwide.

Our Milestone

On 3 January 1994, Hong Leong Group acquired MUI Bank Berhad through Hong Leong Credit Berhad (now known as Hong Leong Financial Group Berhad) and renamed it Hong Leong Bank Berhad. The Bank was listed on the Kuala Lumpur Stock Exchange (now under Main Market of Bursa Malaysia) on 17 October 1994 and since then has grown by leaps and bounds, organically as well as through mergers and acquisitions. Today the Bank is Malaysia’s fifth largest banking group by assets with over RM254.3 billion in assets as at 30 June 2022, and fourth largest by market capitalisation as at the same date.

Our Achievement on Regional Front

On the regional front, HLB was the first Malaysian bank to enter the Chinese banking sector in 2008 with a strategic investment in Bank of Chengdu Co., Ltd (“Bank of Chengdu”) with an 18% stake in the company. HLB became the first Malaysian and South East Asian bank to be granted a license to incorporate and operate a 100% wholly-owned commercial bank in Vietnam which commenced operations in October 2009 with a branch located in Ho Chi Minh City and Hanoi. Since 2010, HLB has investments in the Sichuan JinCheng Consumer Finance Company, a licensed consumer finance firm established in Chengdu while our 100% wholly-owned commercial bank in Cambodia was launched in 2013

Our Innovation

HLB launched a comprehensive suite of online banking platforms for corporate, commercial and SME banking to ensure efficiency and convenience, with comprehensive solutions designed to help clients run their business smoothly. In the same year, the Bank moved its headquarters to Menara Hong Leong in Damansara City and established the first Hong Leong Bank Digital Concept flagship branch, as part of its efforts in digitisation and through continuous optimisation and integration of electronic and digital facilities and processes, to enhance the overall customer banking journey.

Our Innovation

We place customers at the core and leverage the latest digital technology to offer meaningful financial products and services that fulfil customers’ needs. We look for opportunities in the challenges faced by individuals and businesses in their banking needs today to innovate customer experiences tomorrow while embracing opportunities new technologies bring to deliver the best digital and human experiences available in the market. We do this through an extensive network of branches in Asia with one branch each in Labuan Offshore, Singapore and Hong Kong, two branches in Vietnam, and seven branches in Cambodia, as well as a full-service call centre and 1,044 self-service terminals.

Digital at the Core

With the rapidly changing financial landscape, coupled with fast-paced technological changes, staying attuned to our customers’ expectations and aspirations are critical to our ongoing efforts to develop capabilities, banking products and services that are centred on clients’ needs. HLB’s ethos of being Digital at the Core will continue propelling us to innovate and leverage on technology to increase efficiency and productivity, to improve the overall customer experience, and, future proof our workforce by upskilling employees’ competencies and skill sets. Our digital ambition is to continuously provide our customers with a personalised approach and simpler, more efficient and seamless banking experience for them to live life “uninterrupted”.

Awards & Recognition

2022

Awards

Best Domestic Bank 2022

Organizer

Asiamoney Best Bank Awards

Awards

Best SME Bank Malaysia 2022

Organizer

The Asian Banker Retail Financial Services Awards 2022

Awards & Recognition

2022

Awards

Best SME Bank in Malaysia

Organizer

Asian Banking and Finance Retail Banking Awards 2022

Awards

Anugerah Pembayar Cukai Terbaik Tahun 2021

In recognition of HLB’s Continuous Commitment in Good Tax Governance and Compliance

Organizer

LHDN –Hari Hasil Ke-26 LHDNM Tahun 2022

Awards & Recognition

2021

Awards

Best SME Bank, Malaysia Awards

Organizer

The Asian Banker

Awards

Malaysia’s Best Digital Bank

Organizer

Asiamoney

Awards & Recognition

2021

Awards

Best Social Impact for Jumpstart

Organizer

Global Good Governance Award 2021

Awards

Best Cash Management Bank in Malaysia

Organizer

Transaction Finance Awards 2021 - The Asian Banker

Awards & Recognition

2020

Awards

Best SME Bank Malaysia 2020

Organizer

Asia Money

Awards

Best Payments Bank in Malaysia 2020

Organizer

Asiamoney

Awards & Recognition

2020

Awards

Best SME Bank Malaysia

Organizer

International Business Magazine

Awards

Excellence in Leadership in Asia 2020

Organizer

Euromoney

Awards & Recognition

2020

Awards

Red Hat APAC Innovation Awards

Organizer

Red Hat

Awards

Top Financial Institution Partner

Organizer

Credit Guarantee Corporation Malaysia

Awards & Recognition

2020

Awards

Billion Ringgit Club, Highest Return to Shareholders (FI) Over 3 Years

Organizer

The Edge

Awards

Billion Ringgit Club, Highest Return to Shareholders (Super Big Cap) Over 3 Years

Organizer

The Edge

Awards & Recognition

2020

Awards

Best SME Bank in Malaysia

Organizer

Asiamoney

Awards

Best Digital Bank Malaysia

Organizer

Asiamoney

Awards & Recognition

2020

Awards

Best Cloud Based Project

Organizer

The Asset Triple A

Awards

Excellence in Leadership in Asia 2020

Organizer

Euromoney

Awards & Recognition

2019

Awards

Best Use of Social Media – Bronze 2019

Organizer

Malaysian Digital Association

Awards & Recognition

2019

Awards

Best Platform Development – Bronze 2019

Organizer

Malaysian Digital Association

Awards & Recognition

2019

Awards

Best Use of Data – Silver 2019

Organizer

Malaysian Digital Association

Awards & Recognition

2019

Awards

Most Innovative Recruitment Strategy (In-House) – Gold 2019

Organizer

Malaysian Digital Association

Awards & Recognition

2019

Awards

Top Financial Institution Partner – Overall Category 2019

Organizer

Credit Guarantee Corporation Malaysia Berhad

Awards & Recognition

2019

Awards

Best SME Bank in Malaysia 2019

Organizer

The Asian Banker

Awards & Recognition

2019

Awards

Best Bank for Cash Management in Malaysia, Best Treasury & Cash Management Banks And Providers Awards 2019

Organizer

Global Finance Magazine

Awards & Recognition

2018

Awards

Highest Return to Shareholders over Three Years, Billion Ringgit Club 2018

Organizer

The Edge

Awards & Recognition

2018

Awards

Best IR Professional, Malaysian Investor Relations Association Awards 2018

Organizer

Malaysian Investor Relations Association

Awards & Recognition

2018

Awards

Most Improved Service from IR Team, Malaysian Investor Relations Association Awards 2018

Organizer

Malaysian Investor Relations Association

Awards & Recognition

2018

Awards

Best New Entrant for a Malaysian Organisation, Life at Work Awards 2018

Organizer

TalentCorp

Awards & Recognition

2018

Awards

Excellence in Workplace Wellbeing - Bronze, HR Excellence Awards 2018

Organizer

Human Resources Magazine

Awards & Recognition

2018

Awards

Excellence in Innovative Use of HR Tech – Gold, HR Excellence Awards 2018

Organizer

Human Resources Magazine

Awards & Recognition

2018

Awards

Excellence in HR Innovation – Gold, HR Excellence Awards 2018

Organizer

Human Resources Magazine

Awards & Recognition

2018

Awards

Omni-Experience Innovator for Malaysia, IDC Digital Transformation Awards 2018

Organizer

IDC

Awards & Recognition

2018

Awards

Best Digital Bank, Asiamoney Best Banks Awards for Malaysia 2018

Organizer

Asiamoney

Awards & Recognition

2018

Awards

Best Domestic Bank, Asiamoney Best Banks Awards for Malaysia 2018

Organizer

Asiamoney

Awards & Recognition

2018

Awards

Fintech Personality Of The Year

Organizer

Malaysia Fintech Awards 2018

Awards & Recognition

2018

Awards

Outstanding Contribution to MyDebit

Malaysian e-Payment Excellence Awards 2018

Organizer

PayNet

Awards

Best Graduate Recruitment Programme

Bronze Award, HR Asia Recruitment Awards 2018

Organizer

Human Resource Asia

Awards & Recognition

2018

Awards

The Best Cash Management Project in Malaysia

Banker’s Choice Awards 2018

Organizer

The Asian Banker

Awards

The Best Financial Supply Chain Management in Malaysia

Banker’s Choice Awards 2018

Organizer

The Asian Banker

Awards & Recognition

2018

Awards

Asia’s Best Brand

Asia’s Best Brand Awards 2018

Organizer

CMO Asia

Awards

Best Innovation in Retail Banking Malaysia

The International Banker 2018 Asia & Australasia Awards

Organizer

International Banker

Awards & Recognition

2018

Awards

Asia’s Best Digital Workforce

IDC Financial Insights Innovation Awards 2018

Organizer

IDC Financial Insights

Awards

CEO of the Summit Award

2nd Selangor International Business Summit 2018

Organizer

Invest Selangor

Awards & Recognition

2017

Awards

Asia/Pacific's Leader in Cashless Collaboration

Financial Insights Innovation Awards 2017

Organizer

IDC Financial Insights

Awards

Best FPX Bank

Malaysian e-Payment Excellence Award 2017

Organizer

MyClear

Awards & Recognition

2017

Awards

Best Instant Transfer Bank

Malaysian e-Payment Excellence Award 2017

Organizer

MyClear

Awards

Outstanding Contribution to MyDebit

Malaysian e-Payment Excellence Award 2017

Organizer

MyClear

Awards & Recognition

2017

Awards

Malaysia's Best Bank 2017

Awards for Excellence 2017: Asia results

Organizer

EuroMoney

Awards

Best Innovation in Retail Banking Malaysia 2017

International Banker 2017 Banking Awards

Organizer

The International Banker

Awards & Recognition

2017

Awards

Best Use of CEM Technology

Customer Experience Asia Excellence Awards 2017

Organizer

International Quality and Productivity Centre

Awards

Best New Contact Centre (Watson Cognitive Center) - Gold Award

18th Annual Contact Centre Association of Malaysia (CCAM) Awards

Organizer

Contact Centre Association of Malaysia (CCAM)

Awards & Recognition

2017

Awards

Best Social Media for Contact Centre- Gold Award

18th Annual Contact Centre Association of Malaysia (CCAM) Awards

Organizer

Contact Centre Association of Malaysia (CCAM)

Awards

Best Innovative Technology/Adoption Award - Gold Award

18th Annual Contact Centre Association of Malaysia (CCAM) Awards

Organizer

Contact Centre Association of Malaysia (CCAM)

Awards & Recognition

2017

Awards

Best Contact Center over 100 seats - Merit Award

18th Annual Contact Centre Association of Malaysia (CCAM) Awards

Organizer

Contact Centre Association of Malaysia (CCAM)

Awards

Gold Award for Highest Returns to Shareholders Over 3 Years

The Edge - Billion Ringgit Club 2017

Organizer

The Edge

Awards & Recognition

2017

Awards

Silver Award for Highest Return on Equity Over 3 Years

The Edge - Billion Ringgit Club 2017

Organizer

The Edge

Awards

Outstanding Achiever – Product Due Diligence, Affluent Banking Product

Affluent Banking Malaysia 2017

Organizer

BENCHMARK Wealth Management Awards

Awards & Recognition

2016

Awards

Interest Rates Research #1 (Malaysia & Local Currency), Overall Best For Interest Rates #1, Interest Rates Product & Sales #1, Interest Rates Derivatives #1

Asiamoney Fixed Income Poll 2016

Organizer

Asiamoney

Awards

Best Domestic FX Providers #2, Best of FX Products and Services #2, Best of FX Options #2, Best of FX Research & Market Coverage #2

Asiamoney FX Poll 2016

Organizer

Asiamoney

Awards & Recognition

2015

Awards

Best Internet Bank Malaysia

Global Banking and Finance Review 2015

Organizer

Global Banking and Finance

Awards

Best Bank for Digital Innovation

The Asset Triple A Islamic Finance Awards 2015

Organizer

The Asset

Awards & Recognition

2015

Awards

Next Generation IT Infrastructure

IDC Financial Insights Innovation Award 2015

Organizer

International Data Corporation (IDC)

Awards

Silver for Best Crisis Management

PR Asia Awards 2015

Organizer

Marketing Interactive

Awards & Recognition

2015

Awards

Growth: PEx mobile payment solution

CIO Awards 2015

Organizer

CIO

Awards

Best Retail Payment Project

The Asian Banker Achievement Awards 2015

Organizer

The Asian Banker

Awards & Recognition

2015

Awards

Most Improved Service from IR Team

Malaysia Investor Relations Award 2015

Organizer

Malaysia Investor Relations Association

Awards & Recognition

2014

Awards

Best Sukuk Deal, Al Bayan

Global Islamic Finance Award 2014

Organizer

Global Islamic Finance

Awards

Best Islamic Banking Team Malaysia

CFI.co Islamic Finance Awards 2014

Organizer

Capital Finance International

Awards & Recognition

2014

Awards

Deal of the Year

World’s Best Islamic Financial Institutions 2014

Organizer

Global Finance

Awards

Category: MT 103 Elite Quality Recognition Award & MT 202 Elite Quality Recognition Award

J.P Morgan Quality Recognition Award 2014

Organizer

JPMorgan Chase & Co

Awards & Recognition

2014

Awards

3rd Place for Best In House Inbound Contact Centre (above 100 seats)

15th National Customer Experience Industry Award 2014

Organizer

Contact Centre Association of Malaysia

Awards

3rd place for Best In House Inbound Contact Centre (above 100 seats)

ACE Malaysia Corporate Award 2014

Organizer

Contact Centre Association of Malaysia

Awards & Recognition

2013

Awards

Bronze Category – Finance

Putra Brand Awards 2013

Organizer

The Association of Accredited Advertising Agents Malaysia

Awards

The Most Improved Service from an Investor Relations Team 2013

Organizer

Mira (Malaysian Investor Relations Association)

Awards & Recognition

2012

Awards

The Most Improved Service from an Investor Relations Team 2012

Organizer

Mira (Malaysian Investor Relations Association)

Awards

The Most Astute Investors in Asian G3 Denominated Bonds

The Asset Benchmark Research Awards 2012

Organizer

Asset Publishing and Research Limited

Awards & Recognition

2012

Awards

STP Award 2012

Organizer

The Bank of New York Mellon

Awards

MT202 and MT103 Elite Quality Recognition Award for Excellence in Funds Transfer Operations Management 2012

Organizer

J.P.Morgan

Awards & Recognition

2010

Awards

Most innovative VISA Debit Launch 2010

Organizer

VISA

Awards

Best Straight-Through Processing Payment 2010

Organizer

Wells Fargo

Awards & Recognition

2010

Awards

Shareholder Value Award 2010

Organizer

KPMG

Awards

Top 5 for Finance Highest PBT CAGR, ROE and S/H Returns over 3 years 2010

Organizer

The Edge

Awards & Recognition

2010

Awards

STP Award 2010

Organizer

The Bank of New York Mellon

Awards

Best Domestic Provider of FX Services in Malaysia as Voted by Fls 2010 (2nd Place)

Organizer

AsiaMoney

Awards & Recognition

2010

Awards

Best Class STP Award 2010

Organizer

J.P.Morgan

News & Updates

Announcements

Changes to Terms & Conditions for Merchant Services

10 Dec 2024

Read More

Announcements

Notice of Updated Promotion Period

01 Dec 2024

Read More

Announcements

Semenyih, Branch (SMY) Branch - SST Downtime

30 Nov 2024

Read More

Investor Relations

Stay updated with the latest financial reports or study historical reports from Hong Leong Bank.

Bursa Announcements

Stay updated with the latest financial reports or study historical reports from Hong Leong Bank.


Management & Board Of Directors

Get to know the Management & Board Of Directors behind the business operations and success of Hong Leong Bank.

YBhg Tan Sri Quek Leng Chan

Chairman/Non-Executive/Non-Independent

Find out more

Mr Tan Kong Khoon

Executive Director/Non-Independent

 

Find out more

Mr Kwek Leng Hai

Non-Executive Director/Non-Independent

Find out more

YBhg Datuk Dr Md Hamzah Bin Md Kassim

Non-Executive Director/Independent

Find out more

Ms Lau Souk Huan

Non-Executive Director/Independent

Find out more

Ms Cheong Soo Ching

Non-Executive Director/Independent

Find out more

YBhg Datuk Manharlal A/L Ratilal

Non-Executive Director/Independent

Find out more

Careers

Get information and discover career opportunities with Hong Leong Bank.

CSR

At HLB, we channel our passion for innovation to create shared opportunities through growth,
to create a vibrant community where we operate. Find out more about our CSR initiatives here.