Features & Benefits
Contactless Functionality
Your default contactless transaction limit is RM250. Make contactless transactions for purchases below RM250 without having to enter a PIN.
The contactless cumulative limit resets on a daily basis. For additional security, every time you perform a total of RM800 contactless transactions cumulatively, you will be asked to perform a contact transaction and key in your PIN to reset your contactless cumulative limit.
Once you have entered your PIN, your cumulative contactless limit will be reset to zero. You will also receive Notifications via HLB Connect App or SMS notification upon every successful contactless transaction amounting to or exceeding RM200.
You may reset your contactless transaction limit and your cumulative contactless limit from RM0-RM800 by visiting any HLB/HLISB branch.
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Your default contactless transaction limit is RM250. Make contactless transactions for purchases below RM250 without having to enter a PIN.
The contactless cumulative limit resets on a daily basis. For additional security, every time you perform a total of RM800 contactless transactions cumulatively, you will be asked to perform a contact transaction and key in your PIN to reset your contactless cumulative limit.
Once you have entered your PIN, your cumulative contactless limit will be reset to zero. You will also receive Notifications via HLB Connect App or SMS notification upon every successful contactless transaction amounting to or exceeding RM200.
You may reset your contactless transaction limit and your cumulative contactless limit from RM0-RM800 by visiting any HLB/HLISB branch.
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Enable Debit Card for Overseas Transactions, Auto Debit and Internet Purchases
For seamless transactions with your debit card, please make sure to enable the following services on HLB Connect.
a. Overseas Retail Purchase
b. Overseas ATM Withdrawal
c. Online Purchase without OTP
d. Auto Debit/Telephone Order
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For seamless transactions with your debit card, please make sure to enable the following services on HLB Connect.
a. Overseas Retail Purchase
b. Overseas ATM Withdrawal
c. Online Purchase without OTP
d. Auto Debit/Telephone Order
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Transaction Limit Notifications via HLB Connect App or SMS Alert
Cardholders who would like to change their transaction limit Notifications are required to write in for changes on the pre-determined amount/limit or totally opt out of this alert service.
Cardholder can obtain the Debit Card/Debit Card-i transaction Alert Service Maintenance Form (“Form”) from the nearest HLB branches or at www.hlb.com.my in order to change his/her transaction limit Notifications
Click here, to download form.
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Cardholders who would like to change their transaction limit Notifications are required to write in for changes on the pre-determined amount/limit or totally opt out of this alert service.
Cardholder can obtain the Debit Card/Debit Card-i transaction Alert Service Maintenance Form (“Form”) from the nearest HLB branches or at www.hlb.com.my in order to change his/her transaction limit Notifications
Click here, to download form.
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The Debit Card never leaves your hand
The most simple security measure for a contactless Debit Card is the fact that it never leaves your hand. Because you’re in control of the payment, there’s no chance that someone will double swipe or make a copy of your Debit Card when you’re not looking.
Secure chip to prevent counterfeit
Contactless Debit Cards are as secure as any other chip-enabled Debit Card and carry the same multiple layers of security to prevent counterfeit. Each contactless transaction includes a unique code generated by the chip in the Debit Card that changes with each purchase, thereby preventing fraudsters from replaying information read from the chip to make payments.
Customer verification for higher value purchases
As contactless technology is designed to offer customers speed and convenience at the cashier, you do not need to sign or enter a PIN for contactless transactions up to RM250 in Malaysia. If the transaction is more than RM250, you can still tap the Debit Card but will be required to enter your PIN or be asked to sign the receipt.
No Cardholder Liability for Contactless Purchases
In the unlikely event of fraud, you will not be held responsible for fraudulent charges or unauthorised purchases made using the contactless feature on your chip Debit Card. You must notify us immediately or as soon as reasonably possible of any unauthorised Debit Card use or any suspicious activities. However, you may be held responsible for unauthorised purchases if you were negligent with protecting your Debit Card or your PIN.
Click here, or visit any of our branches for further information.
Click here for the list of fees and charges, or visit any of our branches for further information.
