Fees & Charges - Payment Services

Payment Services

Transfer to 3rd Party Hong Leong Account

No. Items Channels
Online Banking Mobile Banking ATM
Branch
1) Fees and charges
(RM per transaction)
Zero fees
2) Daily transaction limit
RM50,000.00 combined limit RM50,000.00 combined limit
No limit
3) Payment reference

(i) Availability of payers' names and payment references in beneficiaries' bank statement
Yes
(ii) Availability of beneficiaries' names and payment references in payers' bank statement Yes
4) Operating hours
24 hours
00.01am to 11.59pm
Branch opening hours
5) Crediting time

(i) Monday - Friday
Immediate
(ii) Non-business days Immediate

 

Interbank GIRO (IBG)

No. Items Channels
Online Banking Mobile Banking ATM
Branch
1) Fees and charges
(RM per transaction)
Zero fees RM0.10
Bank's existing customer RM0.30
2) Daily transaction limit
RM50,000.00
combined limit
RM50,000.00
combined limit
No limit (IBG per transaction limit is RM1million)
3) Payment reference

(i) Availability of payers' names and payment references in beneficiaries' bank statement
Yes
(ii) Availability of beneficiaries' names and payment references in payers' bank statement Yes
4) Future-dated payments Yes No N/A
5) Operating hours 12.10am to 11.55pm
00.01am to 11.59pm Branch opening hours

*Subject to Government Tax, if applicable.

For IBG Funds Transfer timing, please click here.

1 FOC for senior citizens and disabled persons.

 

Instant Transfer

No. Items Channels
  ATM
1) Fees and Charges
(RM per transaction)
RM0.50 (for transfers above RM5,000)
2) Daily transaction limit
(RM per day)
RM50,000.00 
combined limit
3) Payment reference

(i) Availability of payers' names and payment references in beneficiaries' bank statement
Yes
(ii) Availability of beneficiaries' names and payment references in payers' bank statement Yes
4) Operating hours 00.01am to 11.59pm
5) Crediting time For all channels
(i) Monday - Friday Immediate
(ii) Non-business days Immediate
6) Refund Time N/A

Instant Transfer on Online and Mobile banking is now known as DuitNow to Account. Please refer to DuitNow table below.

*Subject to Government Tax, if applicable.

 

DuitNow to Account (also known as Instant Transfer) / Mobile / Other ID 

No. Items Channels
Online Banking Mobile Banking ATM
1) Fees and Charges
(RM per transaction)
Zero fees N/A
2) Daily transaction limit
RM50,000.00
combined limit
N/A
3) Payment reference

(i) Availability of payers' names and payment references in beneficiaries' bank statement
Yes N/A
(ii) Availability of beneficiaries' names and payment references in payers' bank statement Yes N/A
4) Operating hours 24 hours
N/A
5) Crediting time  
(i) Monday - Friday Immediate N/A
(ii) Non-business days Immediate N/A

*Subject to Government Tax, if applicable.

DuitNow (Instant Transfer)

No.

Items

Channels

Business online banking

Mobile banking

ATM

Over-the-counter (OTC)

1)

Fees and Charges

(RM per transaction)

(i) Sole-proprietors, partnership and SME¹

Transaction value ≤ RM5,000
Transaction value > RM5,000

N/A

N/A

N/A

Waived

Waived²

 

(ii) Other corporates

Waived²

2)

Daily transaction limit

(RM per day)

(i) Sole-proprietors, partnership and SME¹

Businesses to specify own limit. DuitNow per transaction limit is RM10million

 

(ii) Other corporates

3)

Payment reference

(i) Availability of payers’ names and payment references in beneficiaries’ bank statement

Yes

 

(ii) Availability of beneficiaries’ names and payment references in payers’ bank statement

Yes

4)

Operating hours

24 hours

5)

Crediting time

(i) Monday - Friday

Immediate

 

(ii) Non-business days

6)

Refund time

N/A

*Subject to Government Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

² Charges will be waived until 31 December 2022. Effective 1 January 2023, a minimum fee of RM0.50 per transaction may be charged.

 

Intrabank Funds Transfer

No. Items Channels
Business Online Banking
Mobile Banking ATM Over-the-counter (OTC)
1) Fees and Charges
(RM per transaction)

(i) Sole-proprietors, partnership and SME¹
FOC N/A N/A
(For Sole Proprietors eligible for ATM cards, kindly refer to Bank Website for individual table for charges)
FOC
(ii) Other corporates FOC
FOC
2) Daily transaction limit
(RM per day)

(i) Sole Proprietors, partnership and SME¹
No limit (Businesses to specify own limit) No limit
(ii) Other corporates No limit (Businesses
to specify own limit)
No limit
3) Payment Reference

(i) Availability of payers' names and payment references in beneficiaries bank statement
Yes Yes
(ii) Availability of beneficiaries' names and payment references in payers' bank statements Yes Yes
4) Operating hours 24 hours Branch opening hours
5) Crediting time

(i) Monday - Friday
Immediate N/A
(ii) Non-business days
6) Refund time N/A N/A

*Subject to Government Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

 

Interbank GIRO (IBG)

No. Items Channels
Business Online Banking
Mobile Banking ATM Over-the-counter (OTC)
1) Fees and Charges
(RM per transaction)


(i) Sole-proprietors, partnership and SME¹
RM0.10 N/A N/A
(For Sole Proprietors eligible for ATM cards, kindly refer to Bank Website for individual table for charges)
RM0.30
(ii) Other corporates RM0.10 RM0.30
2) Daily transaction limit
(RM per day)


(i) Sole Proprietors, partnership and SME¹
No limit (Businesses
to specify own limit. IBG per transaction limit is RM1million)
No limit 
(IBG per transaction limit is RM1million)
(ii) Other corporates
3) Payment Reference

(i) Availability of payers' names and payment references in beneficiaries bank statement
Yes Yes
(ii) Availability of beneficiaries' names and payment references in payers' bank statements Yes Yes
4) Future-dated payments Yes N/A
5) Operating hours 24 hours Branch opening hours
For All Channels
6) Funds Availability
(Payment initiated)


(i) Monday - Friday
(Business Days)
Receiving Account Credited
Before 5:00am Same Business Day By 11:00am
5:00am to 8:00am Same Business Day By 2:00pm
8:00am to 11:00am Same Business Day By 5:00pm
11:00am to 2:00pm Same Business Day By 8:20pm
2:00pm to 5:00pm Same Business Day By 11:00pm
After 5:00pm Next Business Day By 11:00am
(ii) Saturday, Sunday and Federal Territory Public Holidays (Non-Business Days) Next Business Day By 11:00am
7) Refund time
(Refund initiated)


(i) Monday - Friday (Business Days)
Receiving Account Credited
Before 5.00am Same Business Day By 5:00pm
5.00am - 8.00am Same Business Day By 8:20pm
8.00am - 11.00am Same Business Day By 11:00pm
11.00am - 2.00pm Next Business Day By 11:00am
2:00pm to 5:00pm Next Business Day By 11:00am
After 5:00pm Next Business Day By 5:00pm
(ii) Saturday, Sunday and Federal Territory Public Holidays (Non-Business Days) Next Business Day By 5:00pm

*Subject to Government Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

Note: 6% GST will be imposed on all fees/charges charged by the Bank where applicable effective 1 April 2015.
1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
Note: 6% GST will be imposed on all fees/charges charged by the Bank where applicable effective 1 April 2015.
1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
Note: 6% GST will be imposed on all fees/charges charged by the Bank where applicable effective 1 April 2015.
1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers
Note: 6% GST will be imposed on all fees/charges charged by the Bank where applicable effective 1 April 2015.
1 For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

 

RENTAS

No. Items Channels
Business Online Banking
Mobile Banking Over-the-Counter (OTC)
1) Fees and Charges
(RM per transaction)


(i) SME¹
RM2.00 N/A RM5.00
(ii) Other corporates RM5.00 RM14.00
2) Payment Reference

(i) Availability of payers' names and payment references in beneficiaries' bank statement
Yes Yes
(ii) Availability of beneficiaries' names and payment references in payers' bank statement Yes Yes
3) Operating hours 24 hours Branch opening hours
For All Channels
4) Crediting time

(i) Monday - Friday
Within 30 minutes upon receipt of confirmation advices N/A Within 30 minutes upon receipt of confirmation advices
(ii) Non-business days N/A N/A
5) Refund Time

(i) For funds received
before 5.30pm
On the same working day based on best effort basis On the same working day based on best effort basis
(ii) For funds received
after 5.30pm
On the next working day On the next working day

*Subject to Government Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

 

JomPAY

No

Items

Channels

Business online banking

Mobile banking

ATM

Over-the-counter (OTC)

1)

Fees and Charges
(RM per transaction)

(i) Sole-proprietors, partnership and SME¹

(ii) Other corporates

FOC

N/A

N/A

N/A

2)

 Daily transaction limit
(RM per day)

(i) Sole-proprietors, partnership and SME¹

(ii) Other corporates

Businesses to specify own limit. JomPAY per transaction limit is RM1million

3)

Operating hours

24 hours

*Subject to Sales and Services Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

Click here for JomPAY News and Update

Click here for JomPAY FAQ

 

Foreign Telegraphic Transfer

No.

Items

Channels

Business online banking

Mobile banking

ATM

Over-the-counter (OTC)

1)

Fees and Charges

(RM per transaction)

Value/ Currency

SGD

Other Currencies

N/A

N/A

All Currencies

(i) Sole-proprietors, partnership and SME¹

(ii) Other corporates

Transaction value ≤ RM5,000

Cable Charges RM12.00

Commission RM2.00

Cable Charges RM20.00

Commission RM2.00

Cable Charges RM30.00

Commission RM2.00

Transaction value > RM5,000

Cable Charges RM12.00

Commission N/A

Cable Charges RM20.00

Commission N/A

Cable Charges RM30.00

Commission N/A

2)

Daily transaction limit

(RM per day)

Businesses to specify own limit.

No limit

(i) Sole-proprietors, partnership and SME¹

(ii) Other corporates

3)

Operating hours

*Subject to Currency Cut-Off Time

Branch opening hours

4)

Crediting time

*Subject to Currency Cut-Off Time

*Subject to Currency Cut-Off Time

(i) Monday - Friday

(ii) Non-business days

5)

Refund time

N/A

N/A

*Subject to Government Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

 

Foreign Telegraphic Transfer Cut-Off Time

Transaction Authorised by Customer

Processed by Bank

Authorise Day

Authorise Time

Currency

Processing Day

Monday - Friday (Business Days)

12:00am to 2:00pm

AED, AUD, BDT, BND, CAD,CHF, DKK, EUR, GBP, HKD, IDR, INR, JPY, NOK, NZD, PHP, SAR, SEK, SGD, THB, USD & ZAR

*Same Business Day

After 2:00pm

All currencies in HLB Connect First

Next Business Day

Saturday, Sunday and Federal Territory Public Holidays (Non-Business Days)

Anytime

All currencies in HLB Connect First

Next Business Day

Notes  

  • FOREX rates for Foreign Telegraphic Transfer (FTT) is based on the rate prevailing on the processing day or contract rate (if applicable).
  • *Transaction will be processed on the same business day provided supporting documents submitted to the domicile branch by 2:00pm. 
  • The FTT processing is based on Kuala Lumpur Federal Territory banking days and actual value date is subjected to currency cut-off times. 
  • The total processing time to credit into the beneficiary's account is depending on the agents and/or beneficiary's banks.

 

Other related fees/charges for business online banking

No. Items Sole-proprietors, partnerships, societies and SME 1 Other corporates

1)
Other related charges
(i) Maintenance / subscription fee Waived RM15
(ii) Security tokens
eTokens
Physical tokens

Waived
RM50 per token
(iii) Annual digital certificates RM10 p.a
(iv) Salary payment / payroll No separate charge
(v) Notification / SMS N/A
(vi) Training Online Guide available

*Subject to Government Tax, if applicable

¹ For manufacturing sector, sales turnover not exceeding RM50 mil or full-time employees not exceeding 200 workers; for services and other sectors, sales turnover not exceeding RM20 mil or full-time employees not exceeding 75 workers

To get listing of Individual and Business e-payment services offered by banking institutions in Malaysia and comparison of fees please click here: https://www.bnm.gov.my/e-payment-services-and-fees

For enquiries, connect with us online or drop by your nearest Hong Leong Bank Branch.